Archive for month: May, 2020

Not All Connections Are Created Equal

With the sudden surge in remote work and distance learning, internet connectivity has been put to the test. As we predicted, shared circuits in residential areas have been stretched beyond their limits with web surfing and video streaming competing for bandwidth with videoconferencing and large data uploads.

These slowdowns are not unexpected. Most residential internet circuits were not designed to accommodate the increased levels of activity they’re experiencing, which rivals that of enterprise-grade broadband circuits typically used by businesses.

Additionally, the vast majority of residential internet customers share a connection with their neighbors so bandwidth must be divvied up amongst all the households that are connected to it. While these connections fit the needs of residential customers under most normal circumstances, conditions are far removed from normal at the moment.

Subscribers to GeoLinks’ ClearFiber network have not experienced any slowdown, whatsoever. Our Fixed Wireless service provides every customer with a dedicated connection, eliminating the need to share and guaranteeing high speeds that are unaffected by the activity of any neighboring circuits.

Clearly, not all internet connections are created equal. GeoLinks’ Fixed Wireless guarantees speeds and provides residential and business customers with additional advantages, such as fast installation (5-7 days) and 99.999 percent uptime.

To learn more about how you can benefit from Fixed Wireless internet, contact us at (888) 225-1571 or  visit our Youtube channel to watch a three-minute video primer.

Keeping You Connected: Beacons of Growth and Recovery

As we continue to navigate our way through the Coronavirus pandemic, we would like to take a moment to connect with you, our customers and partners. While the situation continues to evolve, as does our way of life along with it, one thing remains unchanged — our commitment to keeping you connected.

In March, GeoLinks joined the Federal Communications Commission’s pledge to Keep Americans Connected and we are steadfast in our commitment to do so. This formal pledge is our vow to ensure that our customers remain connected to vital information infrastructure during these uncertain times.

Over the last several weeks, we have worked closely with our partners and clients to honor this commitment. When possible, we have granted temporary speed bumps to residential clients who are working remotely due to the “safer at home” guidelines. We have differed billing for clients experiencing difficulties paying their bill due to the loss of business and steady income. We have been diligent in ensuring that no clients’ service is suspended due to an inability to pay their bill because of economic difficulties caused by the pandemic.

“As a telecommunications company, we have been in the fortunate position of continuing our growth trend during a time when many industries have been hit extremely hard by the economic toll of the pandemic,” said GeoLinks CEO Skyler Ditchfield. “Our customers are the heart of our company and are driving our success. In kind, we are committed to fueling their continued success and their return to economic vitality in a very real way by keeping them connected to the networks that keep their businesses running.”

While many businesses have been forced to make difficult decisions such as closing for indeterminate timeframes, we have continued to see a high demand for connectivity over the last several weeks. “Our country has weathered many challenges over its history, and what has inevitably led us through each one has been the resilience and ingenuity of our entrepreneurial and business communities,” said Ditchfield. “We have seen signs of recovery over these last few weeks as our network has continued to grow, connecting new customers on a daily basis.”

As we move forward, please remember that we’re here to help. Whether you need help with a disruption to your business caused by the pandemic or you’re looking to connect a new business, we’re your partners in connectivity and nothing is going to change that.

Network downtime can be a thing of the past

IT downtime can cost businesses on average $9,000 per minute, or $540,000 per hour, according to a 2016 study by Ponemon Institute. Think it won’t happen to you? Think again.

With thousands, if not millions, of dollars on the line, it’s imperative to closely examine your service level agreement (SLA) when choosing your ISP. Ninety-nine percent uptime sounds great, but it means you’ve agreed to up to 87.66 hours of annual unplanned downtime. At GeoLinks , we guarantee 99.999% uptime, which promises no more than 5.25 minutes of unplanned downtime throughout the year.

Nearly half (46%) of companies experienced more than four hours of downtime over 12 months, with estimated costs ranging from $12,000 to more than $1 million per hour, according to a 2017 study of 400 IT decision makers. While this number may seem high, keep in mind that Delta airlines was forced to cancel 280 flights due to an outage in 2017, with losses exceeding $150 million.

So What’s the Solution

Guaranteed five 9s uptime is a great place to start. But you can take business continuity a step further by incorporating SD-WAN into your planning.

SD-WAN (or Software-defined Wide Area Networking) can ensure connectivity in the event your primary circuit fails by using at least two circuits for every connection.  The secondary connection can be on standby and kick in when the primary fails or in more critical scenarios, SD-WAN also gives you the option use connections simultaneously so that if one drops, your application doesn’t.

SD-WAN can work with your private networks or widely available low-cost broadband. And, with the ability to combine up to four internet connections, SD-WAN can boost your bandwidth cost-effectively.

So while you may have heard that 100% uptime is not realistic, with strong SLAs and SD-WAN, network downtime truly can be a thing of the past. And with the high cost associated with network downtime, SD-WAN’s cost-effectiveness makes it a no-brainer as a solution for your business.