Archive for month: January, 2021

Rachelle Chong and Richard Wolpert Named GeoLinks Board Advisors

Camarillo, Calif., January 26, 2021 (Businesswire) GeoLinks, the fastest growing telecommunications company in California, today announced that Rachelle Chong, a former Commissioner of the Federal Communications Commission, and Richard Wolpert, a pioneer in the fields of software development, technology, consumer digital media and entertainment, have been named Board Advisors, effective immediately.

“We are extremely fortunate to have Rachelle and Richard join us as Advisors as we move GeoLinks forward,” said Skyler Ditchfield, Co-Founder and CEO of GeoLinks. “Rachelle’s extensive knowledge and skill in the broadband space and Richard’s track record of success and innovation will add depth and breadth to our Board. Their expertise, combined with that of our current Board members and Advisors, will be extremely valuable as we strategically grow the company.”

Ms. Chong said, “It’s a great honor to be invited to join GeoLinks as a Board Advisor. The company leadership has tremendous vision and dedication to service to rural residents and anchor institutions like schools and libraries.”

“I am excited to bring my experience, relationships, and strategic background to be working with Skyler Ditchfield and the entire GeoLinks executive team as an advisor as they build upon their rapid growth and continue to innovate the telecom space,” said Mr. Wolpert.

Ms. Chong is a nationally known regulatory expert in the communications, energy and transportation arena, having served as a Commissioner of both the Federal Communications Commission (1994-1999) and the California Public Utilities Commission (2006-2009). A career regulatory lawyer, she has served as general counsel to two start-ups, Broadband Office and Sidecar, as Special Counsel to the State CIO, in addition to serving as a law partner at the international law firms of Graham & James (San Francisco) and Coudert Brothers (San Francisco). Ms. Chong has also served on various corporate boards, including Authorize.net, Corsair, and pdvWireless (now Anterix), and has served on non-profit organization boards including Big Brothers Big Sisters of the Bay Area, The California Foundation for the Environment and the Economy, and the Legal Services Trust Fund. She currently serves on the T-Mobile External Diversity and Inclusion Council.

Mr. Wolpert has been a pioneer in the fields of software development, technology, consumer digital media and entertainment for more than 30 years. He is a successful four-time founder/CEO with three exits to Adobe, Warehouse Music and Real Networks. His fourth company, HelloTech, has become the go-to provider for tech support and smart home installation. He is a seasoned executive, having held roles as President of Disney Online (1995-1998) and Chief Strategy Officer for RealNetworks (2003-2007).

Mr. Wolpert is responsible for many “firsts” throughout his career including conceiving of and teaching the first Macintosh Programming Class at Stanford University (CS 193C), the first multi-user address book for the Macintosh (TouchBase), the first kids internet subscription service (Disney’s Daily Blast), the first Tivo-like product for Internet Radio (BitBopTuner), the first legitimate music subscription service for the Internet (MusicNet), and the first legitimate online movie subscription service (Starz! On Demand). He successfully negotiated ground breaking deals with several of the major media companies whose content became the basis for many of these products. Mr. Wolpert is the author of the book The Soul of A Deal.

Mr. Wolpert is a member of the Board of UCLA School of Theater Film and Television, a member of the Board of Governors of Cedars Sinai Hospital, a longtime Board Member and previous President of Crohn’s & Colitis Foundation of America, Founder of CCFA’s Camp Oasis and a Trustee of The Grayson Wolpert Memorial Fund.

GeoLinks Board Members include Skyler Ditchfield, Co-Founder and CEO, GeoLinks; Ryan Adams, President and COO, GeoLinks; Ryan Hauf, CTO, GeoLinks; Tom Krause, Ph.D., innovator, entrepreneur and consultant and Chairman of the Board, GeoLinks; and David Stonehill, Founder, Managing Partner, Rock Mountain Capital.

Board Advisors include Louis Fox, President & CEO of the Corporation for Education Network Initiatives in California (CENIC) and Van E. Snowdon, esteemed wireless telecom and technology industry executive. Mr. Fox is President & CEO of CENIC, a non-profit corporation that provides broadband networks for education, libraries, university medical centers, centers for the arts, and research in California. Over 12,000 institutions connect to the CENIC network. Mr. Snowdon has 40 years of experience in developing and operating domestic and international emerging wireless telecom and technology businesses. He has participated in over $2 billion of global equity and debt transactions.

 

GeoLinks

GeoLinks is one of the nation’s leading telecommunications companies, nationally recognized for its innovative Internet and Hosted Voice solutions. Headquartered in Southern California and ranked on Inc. Magazine’s Inc. 5000 Fastest Growing Companies in America three-years running, GeoLinks delivers Enterprise-Grade Internet, Digital Voice, SD-WAN, Cloud On-ramping, Layer 2 Transport, and both Public and Private Turnkey Network Construction expertly tailored for businesses and Anchor Institutions nationwide. More information on the company can be found at www.GeoLinks.com.

 

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Contact

Abbe Serphos

917-699-9661

[email protected]

GeoLinks Ex Parte – 1.14.21

January 14, 2021

 

VIA ELECTRONIC MAIL AND ECFS

Hon. Ajit Pai

Hon. Jessica Rosenworcel

Hon. Brendan Carr

Hon. Geoffrey Starks

Hon. Nathan Simington

Federal Communications Commission

45 L Street, N.E.

Washington, DC 20554

Re: Rural Digital Opportunity Fund, WC Docket No. 19-126

Dear Commissioners: I am writing to alert you to serious concerns about the recently-concluded Phase I RDOF auction, and to suggest some immediate, proactive steps you can take to salvage this process, as well as longer-term reforms.  Before the auction, GeoLinks made the Commission aware of its concerns that inexperienced providers might seek to bid at the “gigabit” service tier, relying on use of wireless equipment that is not capable of actually achieving the required level of service [1]See GeoLinks ex parte submissions in WC Docket No. 19-126, May 29 and June 1, 2020, available at https://ecfsapi.fcc.gov/file/105302068625296/GeoLinks%20RDOF%20Ex%20parte%205.29.2020.pdf and … Continue reading As it explained at the time, GeoLinks has extensive, successful experience engineering a Gigabit+ network across numerous types of terrain (spanning some of California’s most challenging topographies and topologies) utilizing various equipment types and accounting for potential equipment shortfalls. GeoLinks therefore has first-hand knowledge of both the great potential of wireless broadband to bring high-speed Internet access to remote rural areas, and the obstacles and limitations faced by those seeking to deploy this technology. Unfortunately, the results of the Phase I auction suggest that many other RDOF bidders lacked this experience with wireless broadband and submitted bids that are far from feasible in reality. Bidders who appear to be relying on wireless technology submitted bids in the gigabit tier for areas that cannot feasibly be served at these speeds due to geographic obstacles, and submitted bids that appear to be financially unrealistic in other areas. Although the apparent strategy of making it relatively easy for bidders to pass the short-form application stage “succeeded” in attracting a large number of bidders who drove down subsidy levels and created the appearance of extending gigabit service to many rural areas, this strategy is likely to boomerang by resulting in (a) a large number of defaults at the long-form stage, assuming the Commission carries out its stated intention to vet applications carefully; and (b) many RDOF awards going to companies who prove unable to perform their public service obligations, especially if the vetting of applications is less thorough.

It would be wrong to downplay the danger of unqualified companies receiving awards based on the fact that the Commission will hold letters of credit and will be able to recoup the support paid to these companies if they do not perform. The letters of credit will reimburse the Universal Service Fund, but they will do nothing for the rural consumers whose need for improved broadband access will be frustrated. The Commission will not even determine non-compliance with the final buildout requirements until after six or eight years, and then will give the company another 12 months to remedy its non-compliance [2]FCC 20-5, para. 59 Rural customers may get no service for nine years, and then have to wait for the Commission (presumably) to conduct a new auction or some other process to find a different company that is willing to serve them.

GeoLinks recognizes that the ability of winning bidders to perform cannot be known until the Commission reviews the long-form applications for both technical and financial adequacy, and sees how many winning applicants are able to obtain commitments for letters of credit. If, as we suspect, there is a high rate of defaults at this stage, it would be grossly unfair to rural customers to make them wait for the yet-unscheduled Phase II auction to find replacements for defaulting applicants. If anything, the need to fill gaps in broadband deployment is greater today than it was when the Commission decided to hold the RDOF auction. The COVID-19 pandemic has accelerated demand for broadband for persons working from home, students learning from home, and for general social interaction. Many experts forecast that this demand will not disappear once the pandemic is over [3]See, e.g., Jonathan Sallet, What 2020 Taught Us About Broadband, Benton Institute for Broadband & Society (Nov. 20, 2020), https://www.benton.org/blog/what-2020-taught-us-about-broadband … Continue reading.  Accordingly, the Commission should treat defaults at the long-form stage as an issue requiring urgent action to achieve the intended goals of the RDOF program.

GeoLinks suggests the following concrete steps that the Commission can take now to ensure that the goals of the RDOF program can be achieved and that rural customers are not kept waiting years, or decades, for affordable high-speed broadband Internet access:

• Do not grant any waivers of the letter of credit commitment letter requirement, or the final letter of credit requirement.

• Even if an applicant provides a letter of credit, require full documentation of the financial feasibility of their proposed deployment. (FCC 20-77, para. 312)

• Do not grant any waivers of the technology and system design requirements (FCC 20-77, paras. 306-311), and carefully scrutinize all long-form applications to ensure that all technical parameters of the proposed system are fully documented and present a feasible plan. Staff should be directed to reject any applications that fail to meet the requirements in full, and to allow only a single, limited-time opportunity for applicants to correct any deficiencies in their initial filings.

Schedule a re-auction of support for all census blocks that were awarded in the Phase I auction to an applicant that subsequently defaulted. This re-auction should take place within six months after the staff completes its review of long-form applications for financial and technical sufficiency (but no later than mid 2021), rather than waiting for the yet-unscheduled RDOF Phase II auction.

• Limit participation in the re-auction to parties who qualified to bid in the Phase I auction and did not subsequently default; or to parties who did not apply to bid in Phase I but who can meet all the same eligibility requirements.

• In vetting any new short-form applicants, staff should be directed to apply the technical experience and financial adequacy requirements more strictly than they did in Phase I.

• Require re-auction bidders to provide a letter of credit capacity amount at the time of the short-form application, representing the funding limit for letters of credit that the bidder believes it may obtain. Using this capacity amount, the Commission should cap bidding at 125% of that letter of credit capacity. For example, if a bidder provides a letter of credit capacity amount of $100M the Commission should not grant auction funding of more than $125M to that bidder.

• In the re-auction, and in all future reverse auctions of support, require up-front deposits from all applicants. The Commission has a long history of requiring deposits in spectrum auctions, and this policy has worked well to keep default rates low. A deposit of $1,500 per census block group (half of the base forfeiture amount for defaults) would appear reasonable. For example, an applicant desiring to bid in up to 100 CBGs would have to post a deposit of $150,000. As in forward auctions, an applicant would not be required to link its deposit to specific CBGs, and should be able to switch its bids from one location to another in the course of the auction as long as its total number of outstanding bids in any given round does not exceed the number covered by its deposit. Deposits should be refunded pro rata at the end of the auction to any applicant whose number of winning bids was less than the number covered by its deposit, and upon the award of support to winning applicants. In addition to discouraging unduly speculative bids, this approach would make it easier for the Commission to collect forfeitures in the event of default, since at least a portion of the forfeiture amount would already be on deposit.

I respectfully urge the Commission to take action on these points as quickly as possible, before the processing of long-form applications is completed, to maximize the number of rural customers who will benefit from RDOF-funded deployment. I would welcome the opportunity to speak with you or your staff to discuss any questions you might have about these proposals.

 

Sincerely,

/s/ Skyler Ditchfied

 

Skyler Ditchfield

Chief Executive Officer

GeoLinks

References

1 See GeoLinks ex parte submissions in WC Docket No. 19-126, May 29 and June 1, 2020, available at https://ecfsapi.fcc.gov/file/105302068625296/GeoLinks%20RDOF%20Ex%20parte%205.29.2020.pdf and https://ecfsapi.fcc.gov/file/10602576508456/GeoLinks%20Ex%20parte%206.1.2020.pdf.
2 FCC 20-5, para. 59
3 See, e.g., Jonathan Sallet, What 2020 Taught Us About Broadband, Benton Institute for Broadband & Society (Nov. 20, 2020), https://www.benton.org/blog/what-2020-taught-us-about-broadband (“[E]ven after the present health crisis passes, the world is not going back to the way it was. … Work, learning, health care, government services, and other facets of everyday life will be more dependent on broadband in the future than in the immediate past.”); Liliane Offredo-Zreik, Broadband Networks: Predictions for 2021, Multichannel News (Jan. 4, 2021), https://www.nexttv.com/blogs/broadband-networks-predictions-for-2021 (“[H]igh levels of bandwidth consumption will continue in 2021 as some of the digitally enabled business models will persist and evolve to become an essential part of the strategic framework.”)

Is GeoLinks Fixed Wireless Internet the Right Solution for Your Business?

Is Fixed Wireless Internet Right for Your Business?
 

Several Business Class Internet Options Are Available to Your Company – It’s Just a Matter of Picking the Best Business Internet Solution for Your Circumstance

A variety of high-speed business internet options are available to provide connectivity to your business. They include satellite internet, cable internet, fiber internet and fixed wireless internet.

GeoLinks has created a breakdown of the pros and cons of each kind of internet in our blog, “What are the Best Rural Business Internet Options?”.

Here, we’re providing a deep dive on fixed wireless internet and how it may be a good fit for your business.

Note: GeoLinks has fixed wireless internet specialization through our ClearFiber™ service. ClearFiber™ is available primarily across the state of California. For a complete list of availability, check out our page on our service areas. If your company is not based in California or has business locations outside of California, we offer nationwide fiber internet services through our Flexible FiberOptic™ option. We also provide hybrid network environments that combine ClearFiber™ for businesses needing California internet with Flexible FiberOptic™ for all other nationwide locations. Our solutions team is happy to walk you through your options. Contact us here.

What is Fixed Wireless Internet?

Fixed wireless internet provides high-speed broadband internet access to a single location via radio waves. By utilizing antennas, towers and an express line of sight (LoS) to transmit point-to-point signals, fixed wireless technology eliminates the need for costly terrestrial cable, problematic satellite connectivity or dependence on (often slow) DSL services over local phone lines.

Learn more by watching our introductory video on fixed wireless internet below:

How GeoLinks’ Fixed Wireless Internet Works

Fixed wireless internet uses a dish installed on the roof of your business premises – that’s connected to your router or server through a cable – to generate a high-speed, high-quality internet signal to your location through radio waves from a nearby broadcast tower.

How Fixed WIreless Internet Works
 

Benefits of GeoLinks’ ClearFiber™ Fixed Wireless Internet

GeoLinks’ ClearFiber™ offers unique benefits that are not provided by other fixed wireless internet providers, including:

  • Rapid deployment in 4-10 business days
  • Unlimited bandwidth
  • True network redundancy
  • Guaranteed speeds reaching up to 10Gbps
  • Industry-leading service level agreement
  • 99.9999% uptime
  • Award-winning 24/7 in-house customer support

Rapid Deployment in 4-10 Business Days

Fixed wireless internet from GeoLinks can be turned up within two weeks of placing an order for service. Companies sometimes need our help often because they’re experiencing service disruptions or are turning up locations that need service fast. Builds with other technologies, like fiber, for instance, can take weeks or several months due to lengthy permitting processes and the undertaking of fiber construction.

GeoLinks ClearFiber™ Fixed wireless internet is quickly deployable because it doesn’t require a “build” at all. We simply need a line of sight (LoS) to your business from one of our towers and access to your business’ rooftop and server room or router to complete the install. It’s fast, reliable and gets your business up and running quickly. For more information on this process, we’ve broken down our install process in our blogs “What Does a Fixed Wireless Business Internet Installation Look Like?” and “What to Expect in a ClearFiber™ Fixed Wireless Installation.

Unlimited Bandwidth

When we say we offer unlimited bandwidth, we mean unlimited, with no data caps and no throttling. If you’re comparing internet providers, you’ll likely find this to be a benefit specific to GeoLinks regardless of which type of internet provider you’re researching.

True Network Redundancy

Each of GeoLinks’ fixed wireless internet circuits, including the one we’ll install at your business, is linked back to a fiber connection through at least one fixed wireless backhaul – providing 99.9999% uptime.

Guaranteed Speeds Reaching Up to 10Gbps

Since your business gets its own dedicated fixed wireless internet circuit, you’re not sharing your connection with anyone – this guarantees your speeds, which is a promise we back with our industry-leading service level agreement.

Award-Winning 24/7 In-House Customer Support

GeoLinks’ live and local support is available 24/7 to respond to any service issues that arise. Simply call 888.225.1571, and we’ll immediately address any issue live over the phone. Alternatively, you can submit a trouble ticket request using the form on our Support page, and we’ll respond to you within four hours or less.

Addressing Fixed Wireless Internet Misconceptions

Fixed wireless internet is a reliable and cost-effective connectivity solution in today’s marketplace. However, many misconceptions persist about fixed wireless internet services. To address these misconceptions, we’ve created a quick guide in our blog “8 Facts to Set the Record Straight About Fixed Wireless Internet.

At a glance, these facts include the following:

  • Fact 1: Fixed wireless internet is not the same as satellite internet.
  • Fact 2: Fixed wireless internet is just as reliable as fiber internet.
  • Fact 3: Fixed wireless internet is not just a rural solution.
  • Fact 4: Fixed wireless internet can be installed rapidly.
  • Fact 5: Fixed wireless radio technology is safe.
  • Fact 6: Fixed wireless internet is much more than a backup solution.
  • Fact 7: Fixed wireless internet is secure.
  • Fact 8: Fixed wireless internet works in any weather.

Comparing GeoLinks’ Fixed Wireless Internet to Other Business Internet Options

The table below outlines how GeoLinks’ ClearFiber™ service compares to other leading business internet options.

 
Business Internet Comparison
 

Ready to Try ClearFiber™ Fixed Wireless Business Internet?

Contact a GeoLinks Internet Specialist Today!

Request a Quote
 
 

Need Internet Immediately?

Call 888.225.1571.

Call GeoLinks

GeoLinks Unveils GIGA-AIR, First-Of-Its-Kind Radio Platform

Technology Creates a Fiber-grade Connection in the Air

 Intellectual Property for GIGA-AIR Co-Developed by Globtel Holding of Slovenia

 

Camarillo, Calif., January 11, 2021 (Business Wire) GeoLinks, the fastest growing telecommunications company in California, today unveiled GIGA-AIR, a first-of-its-kind fixed wireless radio platform that will enable gigabit and multi-gigabit fiber-like connectivity at a fraction of the cost of fiber. GIGA-AIR uses previously untapped, license-exempt frequency spectrum from 69 GHz to 71 GHz and from 81 GHz to 83 GHz in upstream for GeoLinks rural deployments.

“GIGA-AIR will fulfill a critical national infrastructure need at a low cost, a true game-changing opportunity in bridging the digital divide,” said Skyler Ditchfield, Co-Founder and CEO, GeoLinks. “GeoLinks and Globtel have effectively created a wireless bridge using high-level untapped spectrum that will affordably reach speeds and cover distances previously unimaginable with fixed wireless.”

The platform is a unique wireless point to multipoint solution that is particularly suitable for areas with less developed infrastructure due to its low set up time and ability to cover a wide area. GIGA-AIR can deliver fiber-like services without the need for major construction or long deployment times. In its 360-degree coverage configuration GIGA-AIR can achieve 14 Gbps of total throughput at a base station location and up to two Gbps per single customer

The platform uses frequency division duplex (FDD), which means that different frequencies are used for upstream and downstream, an advantage over most other wireless solutions. The system supports Docsis 3.0 and 3.1 transmission technologies and is able to achieve total supported bandwidth of 500 MHz per sector in each direction. GIGA-AIR consists of base station indoor equipment with sector antennas and a transceiver which is installed at the customer’s premises.

“When we first came up with the idea and figured out how to ensure that oxygen absorption would not denigrate the signal, we knew it was revolutionary,” added Ditchfield, “The ability to expand the coverage range from meters to miles, and with high-speed connectivity, available now rather than years from now, opens tremendous possibility for previously unconnected and under connected individuals and businesses.”

ClearFiber+, the broadband product GeoLinks will offer to customers via GIGA-AIR, will be available in Spring 2021.

GeoLinks holds exclusive rights to sell and market GIGA-AIR in the United States. The platform was developed by Globtel in partnership with GeoLinks. Globtel’s AIR Gigaray is already being used in several countries with frequency bandwidths of 200 MHz to 800 MHz.

 

GeoLinks

GeoLinks is one of the nation’s leading telecommunications companies, nationally recognized for its innovative Internet and Hosted Voice solutions. Headquartered in Southern California and ranked on Inc. Magazine’s Inc. 5000 Fastest Growing Companies in America three-years running, GeoLinks delivers Enterprise-Grade Internet, Digital Voice, SD-WAN, Cloud On-ramping, Layer 2 Transport, and both Public and Private Turnkey Network Construction expertly tailored for businesses and Anchor Institutions nationwide. More information on the company can be found at www.GeoLinks.com.

 

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Contact

Abbe Serphos

917-699-9661

[email protected]

 

From POTS to VoIP – A Look at Today’s Top Phone Systems for Business

Pros and Cons of Hosted VoIP Phone Systems (Hosted PBX) and On-premises IP PBX Phone Systems
January 5th, 2021 [UPDATED]
Originally Published on July 24th, 2018

The Pros and Cons of Hosted VoIP Phone Systems (Hosted PBX) and On-premises IP PBX Phone Systems

The modern-day analog telephone service – commonly referred to as a plain old telephone system (POTS) – can be accredited to numerous individuals throughout history. But it was Alexander Graham Bell who, in 1876, was the first to patent the technology as an “apparatus for transmitting vocal or other sounds telegraphically.” Fast forward to today, and many small businesses still use this archaic technology. However, the good news is that while a portion of society has yet to venture away from this 144-year-old system, the world has progressed, and far superior options are available in the marketplace.

These options include on-premises private branch exchange (PBX) phone systems and Hosted VoIP phone systems (also known as Hosted PBX services). To get your business familiar with these communications system service offerings, GeoLinks has put together this walkthrough on the pros and cons of each service so you can decide what’s right for your company.

What is an On-premises PBX?

 
What is an on-premises PBX?
 

An on-premises PBX resides physically on-site at a business. We’ve provided a more detailed overview of PBXs and other phone systems here. Still, for a quick definition, dictionary.com defines a PBX as a “manually or automatically operated telephone facility that handles communications within an office, office building, or organization and that is connected to the public telephone network.”

Many of today’s on-premises PBX systems are IP-PBX systems. The primary difference between a traditional PBX and an IP-PBX is that in an IP-PBX, the signaling is internet protocol (IP)-based, and routing and features are more software-based than hardware-based. Voice calls are managed via “voice over Internet Protocol (VoIP),” which converts voice into digital signals, allowing businesses to make voice calls over networks using IP. VoIP is used both in private company networks and in telephone services delivered over the public Internet.

The Pros and Cons of On-Premises IP-PBX

On-premises IP-PBX Pros:

  • Control – Customization and flexibility over your phone system
  • Integration – Integrates with company software programs such as Customer Relationship Management (CRM) systems
  • Fixed Price – No risks of fee increases after the installation (though maintenance and upgrade costs can add up)

On-premises IP-PBX Cons:

  • Costs – Upfront costs are typically steep
  • Maintenance – Maintenance costs are your responsibility, and some businesses may not have enough internal IT resources or the budget to make difficult, expensive, or highly customized changes
  • Slow Setup or Repair – Initial deployment time or repair may take longer
  • Reconfigurations – Adds, changes and removals are your responsibility
  • Consumes IT Personnel and Resources – Ties up valuable internal IT resources in routine maintenance
  • Costly Outages – Outages can take down all sales and service operations.

What is Hosted Voice Over Internet Protocol (VoIP), and How Does it Compare to a Traditional or IP PBX?

Hosted VoIP delivers PBX-level services over the Internet. For this reason, the term “Hosted PBX” is often used to describe Hosted VoIP. The terms are interchangeable.

The Pros and Cons of Hosted VoIP / Hosted PBX

Hosted VoIP Pros:

  • Cost Savings – Lower initial equipment cost and setup costs than an on-premises PBX. Plus, leading hosted VoIP providers, such as GeoLinks, can save companies up to 40% compared to traditional phone lines
  • OpEx vs. CapEx Benefits – Many companies value the ability to treat their communications as an operational expenditure instead of the long-term depreciation treatment of an on-site PBX as a capital expenditure
  • Always Up to Date – Software updates happen automatically, so your system is always up to date
  • Ease of Use – Hosted VoIP is simpler to install, configure, and maintain than premises-based services
  • Mobility & Remote Work Enablement – With Hosted VoIP’s ability to support Unified Communications as a Service (UCaaS), a user can make and take calls from anywhere with an Internet connection on a standard office phone, a computer, tablet, or mobile softphone. Increases in remote work due to the COVID-19 pandemic have resulted in 42% of the U.S. labor force working from home full-time (which Hosted VoIP enables). Accordingly, some businesses will permanently adopt remote workforce models to reduce or avoid altogether the costs associated with maintaining in-building offices
  • Enterprise-grade Features – Modern, up-to-date and always-improving features without needing to upgrade your phone system. Examples include enterprise-grade features such as call queues, auto-attendant, call forwarding, music-on-hold and unified communications, to name a few
  • Outsourced Maintenance – Your provider shoulders all the work, risk, and complexity, thus creating less dependency on costly in-house IT resources
  • Business Continuity – The cloud-based model delivers business continuity benefits (such as routing calls to mobile phones during outages)
  • Scale on-demand – Hosted VoIP systems scale with your needs
  • Application Integration – Hosted VoIP service providers design integrations between their phone systems with numerous other business applications companies typically use, including email services, social media, web browsers, IM/SMS/MMS services, CRMs, etc.
  • No Equipment Required – In a Hosted VoIP environment, a business no longer has to shoulder costly on-site hardware and equipment purchases and upgrades—voice communication occurs entirely over the Internet through downloadable applications with data stored in the cloud. (NOTE: Many businesses invest in VoIP desktop phones for user convenience).

Hosted VoIP Cons:

  • Bandwidth Dependency – Since Hosted VoIP functions over the Internet, it’s critical to have available and reliable bandwidth to complete calls. Thus, if you’re on a poor Internet connection, you may struggle with both inbound and outbound calls. Quick fix? Upgrade your bandwidth, sign up for a dedicated Internet circuit, so you never have to share your bandwidth, or bundle in an SD-WAN solution to prioritize your voice traffic.
  • Voice Quality – Once again, because Hosted VoIP depends on the Internet, your call quality may suffer if you experience latency. Thus, ensure that you have a high-quality Internet circuit with dedicated Voice QoS before upgrading.

 
Upgrading to a hosted IP-PBX
 

Learn more about upgrading from an on-premises PBX to a Hosted PBX in our article “Migrating from on-premise IP-PBX to Hosted IP-PBX.

 

Ready to Try GeoLinks Hosted VoIP and Hosted PBX Solutions?

Call GeoLinks today and talk to one of our in-house experts to learn how to build the right-sized communications system for your business.

Contact GeoLinks
 
 

Need a VoIP Phone System Immediately?

Talk with a GeoLinks Hosted VoIP & Hosted PBX specialist now.

Call 888.225.1571.
Call GeoLinks
 
 
1 https://www.voip-info.org/hosted-pbx-vs-on-premise-pbx/

GeoLinks Completes Acquisition of Fixed Wireless Network Assets from TPx Communications

CAMARILLO, Calif., January 4, 2021 (BUSINESSWIRE) –GeoLinks, the fastest growing telecommunications company in California, announced today the closing of its acquisition of certain network assets, including fixed wireless infrastructure and spectrum licenses, from TPx Communications (TPx). Terms of the deal were not disclosed.

The acquisition deepens and expands GeoLinks’ coverage area and will allow the company to deliver higher capacity circuits. While the assets will be folded in to GeoLinks’ existing network, all current TPx customers will remain under TPx management and will be otherwise unaffected by the agreement.

 

GeoLinks

GeoLinks is one of the nation’s leading telecommunications companies, nationally recognized for its innovative Internet and Hosted Voice solutions. Headquartered in Southern California and ranked on Inc. Magazine’s Inc. 5000 Fastest Growing Companies in America three-years running, GeoLinks delivers Enterprise-Grade Internet, Digital Voice, SD-WAN, Cloud On-ramping, Layer 2 Transport, and both Public and Private Turnkey Network Construction expertly tailored for businesses and Anchor Institutions nationwide. More information on the company can be found at www.GeoLinks.com.

 

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Contact

Abbe Serphos

917-699-9661

[email protected]