Archive for category: featured

Get to Know GeoLinks’ Client Installation Manager, Matt Alinaya

GeoLinks’ Client Installation Manager, Matt Alinaya has been a big part of  our growth over the last few years. From climbing towers and traversing rooftops to making sure our installation teams are prepared for the day ahead, Matt makes sure that our client installations go smoothly and efficiently. But did you know that Matt was also once named a World Champion in a Filipino martial arts competition? We recently sat down with him to learn more:

  1. Let’s start with the basics, what’s your role at GeoLinks?

I ensure that client installations run smoothly and effectively and I work hand-in-hand with sales, engineering, customer service and dispatch to complete them in a timely manner.

 

  1. What’s your favorite part about working for GeoLinks?

There is a collaborative goal between everyone in the company to continue growing and maximizing our success. It’s a fun and motivating atmosphere to be a part of.

 

  1. What is one of the most interesting things you’ve worked on at GeoLinks? 

I’ve worked on jobs for some of our high-profile clients. As a sports fan, it’s definitely been a highlight to meet some of the professional athletes that we’ve completed installations for.

 

  1. What makes GeoLinks different from any other internet service provider?

It’s our dedication to delivering the highest quality service, not only in terms of our internet, but in how we deliver the highest level of customer service.

 

  1. Outside of work, what is your favorite past time or hobby?

Besides spending time with my family, I love playing basketball and working on my cars. And since I love working on cars so much, I end up working on a lot of my coworkers’ and friends’ vehicles as well.

 

  1. What’s something most of your coworkers don’t know about you?

When I was 14, I won the world championship for stick fighting, a Filipino martial art known as Kali or Arnis. It’s the national sport of the Philippines.

 

  1. What does your average day at GeoLinks look like?

It’s definitely never the same. I do everything from making sure that our installation technicians have what they need for the day ahead, to tracking inventory and creating scopes of work for upcoming jobs. Some days I also go into the field and assist our installation teams for quality assurance. I want to make sure that they have the tools and training they need to complete their job at the highest level and that they continue to follow safety measures to maintain our consistently high industry-safety rankings.

 

  1. If you could have any job, other than your current job, what would you be doing?

I’d be either a professional race car driver or a pro basketball player.

 

  1. What is your favorite book and why?

Rich Dad Poor Dad by Robert T. Kiyosaki. It opened my eyes to the power of financial literacy.

 

  1. What’s next…what are you most excited for when you think of the future with GeoLinks?

I’m excited about the limitless potential that GeoLinks possesses. Being able to see how a start-up company like ours was built into what we are today gets me excited about what is possible in the future.

 

Size Doesn’t Matter: SD-WAN Benefits Every Business Network

When you think about a wide area network (WAN), you likely picture a network covering a large geographic area, connecting smaller local area networks (LANs) at each company location. It follows, then that a software-defined wide area network (SD-WAN) would function similarly over an expansive, multilocation enterprise network. And, you’d be right, but not completely.

SD-WAN also delivers its signature reliability, redundancy, security and cost savings to single-site businesses. With SD-WAN, size doesn’t matter; it works wonders for every business network.

All businesses – even those with only one location — require Internet connections because their vital systems are no longer all on-premises, but reside in the cloud, including:

  • communications with voice or video calling and web collaboration
  • computing infrastructure like Microsoft Azure, Google Public Cloud or Amazon Web Services for hosting website, e-commerce sites and other applications
  • storage, backup or file-sharing applications like Dropbox or Datto
  • software applications like Microsoft Office 365 or Salesforce CRM

That’s where SD-WAN comes in, delivering connections suitable for large enterprises but affordable for agile startups.

SD-WAN offers many benefits to businesses large and small. Here are the top five:

 

  1. Cost Savings — SD-WAN creates a single network infrastructure that includes many connection types, such as cable, DSL or wireless LTE. This allows your business to replace (or reduce the use of) expensive private MPLS connections with cost-effective public Internet connections. In addition, expensive routing hardware is replaced with software that provisions connectivity from the cloud.
  2. Bandwidth Elasticity – SD-WAN also aggregates connections of any type, from any provider to enable you to boost bandwidth more economically, relieving network congestion or improving response times for applications.
  3. Enhanced Quality of Service (QoS) – Best-of breed SD-WAN provides a software-based overlay on your network to deliver central network management, automation and traffic prioritization. GeoLinks, for example, delivers SD-WAN that ensures optimal application performance with dynamic multipath optimization (DMPO) and routing capabilities, including application-aware packet link steering and on-demand remediation. In other words, GeoLinks’ SD-WAN ensures real-time applications like voice and video during phone calls and web meetings take priority over other less sensitive traffic, such as email.
  4. Business Continuity – Perhaps the single-most important benefit of SD-WAN is preventing network downtime, which can cost businesses thousands of dollars per minute. By using redundant links – often from diverse providers, SD-WAN can provide constant connections. This can be set up for a primary connection to failover to a backup link, such as LTE Wireless, which is an economical option for point-of-sale (PoS) applications in retail locations. For critical real-time traffic, multiple connections can be active at the same time so that if one fails, there’s no data loss. In an active-active scenario, you won’t even be aware an outage has occurred as your connection will never drop and quality of service is guaranteed.
  5. Improved Data Security – Many, but not all, SD-WAN solutions can mitigate security threats. GeoLinks’ solution, for example, includes an integrated firewall that provide comprehensive encryption and micro-segmentation to secure the flow of your data. In this case, site-to-site traffic can be encrypted, lowering the volume of traffic that needs to be inspected, making security easier to manage and more cost-effective.

 

GeoLinks’ SD-WAN solution also can support security features, such as restricting traffic to and from specific sites. Additionally, each SD-WAN implementation has a centralized orchestrator which will monitor your network activity and alert your business to potential problems.

Just from this short list, it’s clear that SD-WAN delivers benefits that are desirable for any size business that depends on Internet connections. And, it will even work alongside an MPLS-based virtual private network (VPN) links, so you get the best of both worlds.

Not sure what you need? GeoLinks’ SD-WAN specialists can engineer an SD-WAN solution that’s right-sized for your business.

 

Ready to Experience the Benefits of SD-WAN?

Contact Us Today!

ClearFiber™ – Enterprise-Grade Internet Delivered in 7-10 Days

What to Expect in a ClearFiber™ Fixed Wireless Installation

Not sure what to expect from a fixed wireless installation?

Let’s start with an overview of fixed wireless technology. Simply put, fixed wireless provides high-speed direct Internet access using radio waves to create a point-to-point link from a wireless network tower antenna to a dish with a radio on a building roof. Because there are no underground connections involved, fixed wireless technology is deployable in a fraction of the time and cost of a standard terrestrial fiber connection.

It takes 30-60 days to install fiber and that’s only if your business location is already lit (i.e. connected to fiber). If you need to fiber to be deployed to your building, construction can delay your installation to 90-120 days and sometimes longer.

When you sign up for our award-winning ClearFiberTM fixed wireless Internet, you can get high-speed Internet service with speeds up to 10 Gigabits per second (Gbps) in as few as 24 hours, but typically five to 10 days.

How can we install ClearFiber fixed wireless so quickly? We’ve broken down our installation process into five easy steps, so you know what to expect before you sign on the dotted line.

 

Step 1: Qualify Service Availability

Your service request is sent through a serviceability qualification process wherein GeoLinks’ staff verify that ClearFiber fixed wireless service is available in your area.

 

Step 2: Order & Contract

Once serviceability has been confirmed, an official order request is sent to GeoLinks’ Quotes Team to prepare contracts for e-signature.

Once contracts are signed and returned to GeoLinks, an in-house project coordinator is assigned to your account and will follow-up with the following documents:

  • Roof Access Form
  • On-site Contact
  • Site Readiness Questions

 

Step 3: Pre-Installation

Once all documents are completed and submitted, your order is moved to our engineering department, where the circuit is designed to fit your business needs, based on the specs laid out in your contract.

Then, your order goes to the fulfillment department, which makes sure that we have the equipment (e.g. radios and dishes) required for the installation. The fulfillment department also pre-configures or programs the radios for your installation.

Next, our dispatch department will reach out to your on-site contact with the soonest available date time of arrival for installation.

We’ll work to meet your scheduling needs, but installation date from order confirmation is typically between five to 10 business days. We usually schedule multiple installations in the same campus on the same day. Separate locations typically are scheduled and rolled out one at a time.

 

Step 4: Installation

On the day of the installation, GeoLinks’ project coordinator will call 30 minutes in advance of our team arriving. When our in-house technicians arrive, they will meet with your point of contact and confirm that we have access to the server room and roof and secure approvals to proceed.

GeoLinks’ technicians then transport the weatherproof fixed wireless radio dish – usually two- or three-feet in diameter –to the top of your building and secure it to the roof.  To do this, we use a non-penetrating, flat mount with rubber matting between the mount and the roof to protect the roof. The mount is weighed down by bricks to keep it stable. Weatherproof CAT-5 cabling is strung from the radio dish to the handoff inside the building. We’re typically able to drop cables through the ventilation system, so that we don’t need to drill.

We take care to position the mast and dish low so that it is not noticed by passersby on the sidewalk at ground level.

The installation typically takes two to four hours. Once installed, our technicians take pictures of the radio and share them with you, so that you’re aware of the radio location without having to climb to the roof. We then conduct a speed test with you live in-person to verify the installation was successful.

Before GeoLinks’ technicians leave, we obtain a signature indicating your approval that the deployment is in working order.

 

Step 5: Post-Installation Follow Up

Following the installation, our project coordinator will send you IP information with confirmation of the successful installation. Our customer service representative will contact you to verify there are no issues and our billing department will then invoice for the installation and first month of service.

 

Contacting Support

From here on out, if you ever have a need to contact customer support, simply submit a trouble ticket at the form available at our Support page and we’ll get back to you in four hours or less.

If you have an immediate need, and support can’t wait, call us at 1.888.225.1571 to speak with a GeoLinks’ representative.

 

Ready to Get Connected Fast?

Contact a GeoLinks ClearFiber solutions specialist

 

Don’t Overlook Inbound Failover in Your Business Continuity Planning

It can happen any time. And these days, it happens too often. Maybe it’s a hurricane tearing down and overloading infrastructure. Or a wildfire. Or the third “thousand-year-flood in a row.” Maybe it’s just a construction crew with a backhoe.

Whatever the cause, your business connectivity flatlines, cutting off your organization from the rest of the world. Your on-site employees can’t access the cloud apps they need to run your operations and serve your customers. But the cost to your business is much higher than that, because the severed connection works in both directions. Suppliers can’t reach your intranet to validate inventory and fill orders, remote employees can’t access databases to do their jobs and customers can’t reach you for help.

All in, the cost of the outage is far greater than direct costs of idle employees. It’s costing you customers and brand reputation, making distributors afraid to recommend you going forward, and leaving you disadvantaged to competitors that are simply open and reachable at a time when your company is suffering an outage.

Fortunately, this hypothetical doesn’t have to be your future. New solutions can deliver affordable business continuity options to keep your operations running and competitors at bay. In fact, since few companies factor inbound continuity into their own business continuity plans, you can be in a stronger position than your competitors when an outage takes down an entire region.

 

New Tech for a New Age of Business Disruption Threats

The world is several years into meteoric adoption rates for SD-WAN, and there are no signs of uptake slowing down anytime soon. That’s for good reason, since SD-WAN can help businesses on the security, financial, operating and other fronts. Of course, the big “other” in “other fronts” is business continuity, where SD-WAN’s role in failover protection  is critical to business continuity planning.

The mantra “not all SD-WAN solutions are created equal” has become an almost cliché statement for providers with leading-edge SD-WAN solutions. But that doesn’t make it any less true. SD-WAN flexibility is vital, not just for optimizing current resources and ensuring that your failover solution actually work when you need them to, but in areas that many businesses overlook in their business continuity and disaster recovery planning—inbound failover.

Without inbound continuity, inbound traffic is limited to one connection. This means if the primary circuit drops, external sources can’t reach your site or VPN.

 

Cloud Dependence is Raising Redundancy Awareness

Every day’s a cloudy day for today’s businesses, and that’s a good thing. Cloud services have revolutionized business operations, delivering redundancy, always-updated solutions, scalability and, of course, the OpEx vs CapEX benefits that finance departments love. Extra attention to business continuity – particularly on the network side – has accompanied that adoption—and for good reason.

Way back in the olden days (you know, like, three years ago), when a company’s Internet connections went down, it was an inconvenience to the operation, but since mission-critical software was run on desktops or from on-premise servers, most company operations could continue. In today’s cloud-centric world, where even your telephone solution is an app, downtime can be devastatingly costly. So, businesses large and small have started to pay attention to terms that only their IT departments and people who wore pocket protectors in school previously cared about (or even knew), like “network redundancy,” “failover” and “business continuity.” It’s true…we’re all nerds now.

 

Inbound Failover and Business Continuity Matters, Too

But one area that’s often overlooked by today’s businesses—sometimes with catastrophic consequences – is inbound failover. With inbound continuity, static public IPs are provided between the core network and your gateway to support inbound failover for remote users and web traffic.

The right providers, with the right solutions can protect you from the consequences of inbound failure and protect you from costly outages when your company is hosting websites or applications that customers and employees rely on. Examples include:

  • Web traffic
  • E-commerce transactions
  • Remote employees
  • Supplier intranet access
  • Customer intranet access

 

Wireless Connectivity Gives Inbound Continuity Vital Diversification

Wireless connectivity options like GeoLinks ClearFiber™ offer added diversification protection that’s more resistant to construction accidents and natural disaster outages. In fact, many business and government offices rely on fixed-wireless solutions, which are better than today’s traditional fiber solutions, and then back those solutions with 4G LTE failover protection, for reliable, secure connectivity that, when paired with the right SD-WAN solution, can deliver inbound failover as well.

Military-grade encryption, greater redundancy, lower costs and failover for your inbound, not just your outbound, connections all add up to a solution that’s not just best-in-class, but smart business as well. So, when that fire, flood or backhoe takes all your wireline continuity options, your business avoids that connectivity flatline altogether, saving you productivity, reputation and your customers to boot.

 

Ready to Disaster-Proof Your Connection with Inbound Continuity?

Contact Us Today!

 

Get to Know GeoLinks Business Sales Consultant, Jacques Lee

1. Let’s start with something simple, what’s your role at GeoLinks?

I am a business sales consultant. I generate and close new business. I also educate clients on the solutions we provide.

2. What’s your favorite part about working for GeoLinks?

My favorite part is the camaraderie and the inviting, welcoming vibe we have here. The environment makes me want to come to work every day. Everybody has fun, it feels like home. Feels like I’ve known these people forever.

3. What was the most interesting job you had before working at GeoLinks? 

I worked for MTV in their production department as a production assistant and eventually a production coordinator. I’d scout locations, contact talent, set up for production. It was a pretty fun, exciting, sometimes wild job.

4. What makes GeoLinks’ ClearFiber™ network different from other fixed wireless networks?

Simply put, we’re the best. It’s our customer service. We’re always available to help you. It’s also a dynamic network. We’re constantly evolving and engineering innovative solutions for businesses.

5. Outside of work, what is your favorite past time or hobby?

Hanging out with my kids. I help my youngest son with his sports. I’m a pretty family oriented person so I keep it close to home.

6. What’s something most of your coworkers don’t know about you?

I would say most of them don’t know that I’m an avid snowboarder.

7. What does an average day as a GeoLinks Sales Consultant look like?

We’re always prospecting for new business. I’m following up with potential clients, learning about their business so that I can figure out how I can customize the best solutions for them. At the same time, I’m calling on new opportunities and building new relationships, building our client network.

8. You are allowed to do anything you want, anywhere in the world, for one whole day…what do you do, and where do you go?

I would go to the Giza pyramids with my sons. I just want to feel the energy of that region.

9. Do you have a favorite quote or mantra you live by? Please share!

Mine is a Bible Verse. Matthew 6: 14-15

For if you forgive men their trespasses, your heavenly Father will also forgive you. But if you don’t forgive men their trespasses, neither will your Father forgive your trespasses.

That changed my life.

10. What’s next…what are you most excited for when you think of your future with GeoLinks?

Scalability. The company is growing in the right direction. There are a ton of great opportunities that come with that. As we grow, I want to continue to grow along with the company and continue to be a valuable asset for our customers and for GeoLinks.

GeoLinks Welcomes Technology Veteran Randy Chapman as New Sales Director for Direct, Channel and Wholesale Sales

Networking Expert to Lead Consultative Sales of GeoLinks’ Dedicated Internet, SD-WAN, Hosted Voice, IoT and Cloud Connectivity Services

June 15, 2020 1:30 PM Eastern Daylight Time

CAMARILLO, Calif.–As GeoLinks continues its strong growth trend, the company is pleased to welcome telecommunications industry veteran Randy Chapman as its Director of Sales. With nearly 15 years of experience in the technology sales sector, Chapman will oversee day-to-day and long-term sales strategy for all of the company’s business sales channels, including direct, channel and wholesale.

“In the midst of our rapid growth, this was really the prefect time to bring Randy onto our team,” said GeoLinks Chief Strategy Officer Phillip Deneef. “The experience and knowledge he brings to the table will allow us to execute on our short-term goals to accelerate sales to businesses, while continuing to plan for what we expect to be an extended period of expansion.”

Chapman brings an extensive background in channel sales. His successful tenure as an agent saw him engineer voice, network security, cloud enablement and infrastructure solutions for a broad client base. He also has nearly ten years of experience as a Director of Sales for technology companies in Southern California.

“I’m ecstatic to be joining such a mission-driven team that is on an impressive trajectory of development and progress,” said Chapman. “My experience has taught me to continue pushing during periods of growth while preparing me to consistently evaluate strategy to optimize results.”

Chapman will manage the organization’s sales team, as well as the continued development of partner relationships in the wholesale and master agent channels. To reach him directly, please email [email protected].

About GeoLinks

Headquartered in Southern California, GeoLinks is a leading telecommunications company and competitive local exchange carrier (CLEC) public utility, nationally recognized for its innovative Internet and Digital Voice solutions. Ranked three-years running on Inc. Magazine’s Inc. 5000 Fastest Growing Companies in America, GeoLinks delivers Enterprise-Grade InternetDigital VoiceSD-WAN, Cloud On-ramping, Layer 2 Transport, and both Public and Private Turnkey Network Construction expertly tailored for businesses and Anchor Institutions nationwide.

GeoLinks’ accelerated success is largely due to its flagship product, ClearFiber™, which offers dedicated business-class Internet with unlimited bandwidth, true network redundancy, and guaranteed speeds reaching up to 10 Gbps. Named “Most Disruptive Technology” in the Central Coast Innovation Awards, GeoLinks’ ClearFiber™ network is backed by a carrier-grade Service Level Agreement boasting 99.999% uptime and 24/7 in-house customer support. With an average installation period of 4 to 7 days, GeoLinks is proud to offer the most resilient and scalable fixed wireless network on the market.

8 Facts to Set the Record Straight About Fixed Wireless Internet

Fixed wireless is one of the most reliable, cost-effective connectivity solutions in the marketplace. Despite a proven track record, many misconceptions persist about fixed wireless service. Some of this confusion stems from the early iterations of fixed wireless, some is the product of Internet rumors and some is based on simple misunderstanding of the different types of wireless connections. In reality, today’s fixed wireless solutions can be game changers for business in terms of cost, reliability, redundancy, speed of deployment and scalability.

To set the record straight, we’ve prepared this quick guide to 8 key facts about fixed wireless Internet services.

 

Fact 1: Fixed Wireless is Not the Same as Satellite

Radio-based fixed wireless broadband connectivity is not the same as satellite-based Internet. There is far less latency with radio-based fixed wireless services and, perhaps more importantly, there’s no throttling that’s common with satellite services. Both are  vitally important at a time when bandwidth-sensitive video content already accounts for more than half of Internet traffic and will account for 80 percent in two years.

 

Fact 2: Fixed Wireless is Just as Reliable as Fiber

A persistent myth dating to the early days of wireless services is that fixed wireless is less reliable than fiber connections. Just as wired connections have moved passed the dialup days of listening to electronic “beeps” and “bongs,” followed by “You’ve got mail!”, wireless technology has undergone quantum leaps forward. A fixed wireless connection running on licensed spectrum is not only as solid as a fiber connection, it’s more reliable, because a jackhammer, backhoe, flood or other disaster (natural or manmade) won’t take it down.

 

Fact 3: Fixed Wireless is Not Only a Rural Solution

While it’s true that fixed wireless makes an excellent rural broadband solution, fixed wireless is a fast and reliable solution in city environments as well. And, it’s more affordable to boot.

 

Fact 4: Fixed Wireless Can Be Installed Rapidly
Due to the glacial installation speeds of bringing wireline broadband connections to new buildings and locations, there is sometimes a misperception that fixed wireless deployment is equally slow to install. In reality, fixed wireless connections can be turned up in days, not months. In fact, many businesses order fixed wireless connectivity as a stopgap while they wait for fiber installations and then find that they don’t need the fiber installation at all.

 

Fact 5: Fixed Wireless Radio Technology is Safe

Fixed wireless connectivity sometimes gets lumped in with Internet conspiracy theories about the supposed (but also mythical) dangers of wireless radiation from mobile phones, Wi-Fi, Bluetooth and other wireless connections. In reality, as you are reading this blog, your body is absorbing up to five times the signal from FM radio and TV stations than you would if you were sitting right next to a wireless base station.

 

Fact 6: Fixed Wireless is Much More Than a Backup Solution

With the world moving to cloud applications, network redundancy and business continuity solutions have become vital to businesses of all sizes. It’s true that, as hurricanes, wildfires and other disruptors have taken down wireline connections, businesses have increasingly turned to fixed wireless solutions for redundancy. But many, once they experience the speed and performance of fixed wireless solutions, turn to fixed wireless for their primary connections as well.

 

Fact 7: Fixed Wireless Is Secure

May people think fixed wireless solutions aren’t secure. This myth could not be further from the truth. Using our own company as a reference point, GeoLinks delivers the same military-grade encryption to business customers that it delivers under government contracts. Your connections are safe, reliable and secure.

 

Fact 8: Fixed Wireless Works in Any Weather

With proper engineering, fixed wireless networks can withstand the elements. GeoLinks’ in-house engineering team begins a deployment by taking into account the terrain, historic weather patterns, rain fade and thermal ducting. Based on that data, the distance between radios and the required bandwidth, they choose the best frequency (or frequencies) and carrier-grade equipment for a weather-proof build. In addition, GeoLink’s adds multiple failover paths as well as a connection to a fiber optic backbone to ensure true network redundancy.

There you have it – just the facts about fixed wireless.

 

Now that you know the facts – Get fixed wireless Internet today!

Contact a GeoLinks ClearFiberTM solutions specialist

Not All Connections Are Created Equal

With the sudden surge in remote work and distance learning, internet connectivity has been put to the test. As we predicted, shared circuits in residential areas have been stretched beyond their limits with web surfing and video streaming competing for bandwidth with videoconferencing and large data uploads.

These slowdowns are not unexpected. Most residential internet circuits were not designed to accommodate the increased levels of activity they’re experiencing, which rivals that of enterprise-grade broadband circuits typically used by businesses.

Additionally, the vast majority of residential internet customers share a connection with their neighbors so bandwidth must be divvied up amongst all the households that are connected to it. While these connections fit the needs of residential customers under most normal circumstances, conditions are far removed from normal at the moment.

Subscribers to GeoLinks’ ClearFiber network have not experienced any slowdown, whatsoever. Our Fixed Wireless service provides every customer with a dedicated connection, eliminating the need to share and guaranteeing high speeds that are unaffected by the activity of any neighboring circuits.

Clearly, not all internet connections are created equal. GeoLinks’ Fixed Wireless guarantees speeds and provides residential and business customers with additional advantages, such as fast installation (5-7 days) and 99.999 percent uptime.

To learn more about how you can benefit from Fixed Wireless internet, contact us at (888) 225-1571 or  visit our Youtube channel to watch a three-minute video primer.

Keeping You Connected: Beacons of Growth and Recovery

As we continue to navigate our way through the Coronavirus pandemic, we would like to take a moment to connect with you, our customers and partners. While the situation continues to evolve, as does our way of life along with it, one thing remains unchanged — our commitment to keeping you connected.

In March, GeoLinks joined the Federal Communications Commission’s pledge to Keep Americans Connected and we are steadfast in our commitment to do so. This formal pledge is our vow to ensure that our customers remain connected to vital information infrastructure during these uncertain times.

Over the last several weeks, we have worked closely with our partners and clients to honor this commitment. When possible, we have granted temporary speed bumps to residential clients who are working remotely due to the “safer at home” guidelines. We have differed billing for clients experiencing difficulties paying their bill due to the loss of business and steady income. We have been diligent in ensuring that no clients’ service is suspended due to an inability to pay their bill because of economic difficulties caused by the pandemic.

“As a telecommunications company, we have been in the fortunate position of continuing our growth trend during a time when many industries have been hit extremely hard by the economic toll of the pandemic,” said GeoLinks CEO Skyler Ditchfield. “Our customers are the heart of our company and are driving our success. In kind, we are committed to fueling their continued success and their return to economic vitality in a very real way by keeping them connected to the networks that keep their businesses running.”

While many businesses have been forced to make difficult decisions such as closing for indeterminate timeframes, we have continued to see a high demand for connectivity over the last several weeks. “Our country has weathered many challenges over its history, and what has inevitably led us through each one has been the resilience and ingenuity of our entrepreneurial and business communities,” said Ditchfield. “We have seen signs of recovery over these last few weeks as our network has continued to grow, connecting new customers on a daily basis.”

As we move forward, please remember that we’re here to help. Whether you need help with a disruption to your business caused by the pandemic or you’re looking to connect a new business, we’re your partners in connectivity and nothing is going to change that.

Network downtime can be a thing of the past

IT downtime can cost businesses on average $9,000 per minute, or $540,000 per hour, according to a 2016 study by Ponemon Institute. Think it won’t happen to you? Think again.

With thousands, if not millions, of dollars on the line, it’s imperative to closely examine your service level agreement (SLA) when choosing your ISP. Ninety-nine percent uptime sounds great, but it means you’ve agreed to up to 87.66 hours of annual unplanned downtime. At GeoLinks , we guarantee 99.999% uptime, which promises no more than 5.25 minutes of unplanned downtime throughout the year.

Nearly half (46%) of companies experienced more than four hours of downtime over 12 months, with estimated costs ranging from $12,000 to more than $1 million per hour, according to a 2017 study of 400 IT decision makers. While this number may seem high, keep in mind that Delta airlines was forced to cancel 280 flights due to an outage in 2017, with losses exceeding $150 million.

So What’s the Solution

Guaranteed five 9s uptime is a great place to start. But you can take business continuity a step further by incorporating SD-WAN into your planning.

SD-WAN (or Software-defined Wide Area Networking) can ensure connectivity in the event your primary circuit fails by using at least two circuits for every connection.  The secondary connection can be on standby and kick in when the primary fails or in more critical scenarios, SD-WAN also gives you the option use connections simultaneously so that if one drops, your application doesn’t.

SD-WAN can work with your private networks or widely available low-cost broadband. And, with the ability to combine up to four internet connections, SD-WAN can boost your bandwidth cost-effectively.

So while you may have heard that 100% uptime is not realistic, with strong SLAs and SD-WAN, network downtime truly can be a thing of the past. And with the high cost associated with network downtime, SD-WAN’s cost-effectiveness makes it a no-brainer as a solution for your business.