Frequently Asked Questions
Can we bundle phone services with you?
Yes, we offer standard dial-tone services, VOIP services, PRI over Fiber, PRI over Ethernet and hosted PBX solutions. We can bundle any phone option to fit your needs.
What is the fastest service you offer?
Our advertised data speeds range from 1.5 Mbps to 10 Gbps. But we can go even faster – we have done circuits that deliver speeds up to 100 Gbps!
We are cross connected into every major fiber optic network in Southern California and have the largest foot print of any single provider. Even if you are in a location that does not have terrestrial fiber access we can reach you with our ClearFiber™ or design a solution to bring the bandwidth required to your location.
What types of data services do you sell?
If you can think of it, we probably offer it. Our ClearFiber™ network provides microwave services throughout our service territory for quick, ultra-low latency deployments and can deliver speeds between 1.5 Mbps and 10 Gbps, and beyond!
We also offer fiber optic services via our Flexible FiberOptic™ offerings that are scalable from 2 Mbps to 100 Gbps.
In addition, we sell all copper-based products such as T1’s, Ethernet over Copper, DSL, DSL2, Bonded DSL and A-Symmetrical Ethernet. We offer layer 2 data services, as well. Please contact us for more information.
Additionally, you can use our Flexible FiberOptic™ service to bond circuits with us and other carriers for ultimate redundancy. We can offer this as a turnkey managed solution as well.
Inquire for options as they vary greatly by location.
How fast can I get service installed?
Typical installation for our ClearFiber™ services is 1-3 weeks, depending on work load in the area. Our Flexible FiberOptic™ services typically take 14-30 days to install, depending on the construction involved and what copper services are available.
Once we have your location information, we can provide you a more definitive time frame and work with you in any way possible to help achieve your needs.
In an emergency we have installed services as fast as 24 hours. Please contact us for more information.
Do you offer temporary / event services?
Yes, we can offer short-term, high bandwidth, low latency event services in all our ClearFiber™ coverage areas. Please contact us for more information, installation time frames and pricing.
GeoLinks’ outstanding customer service team is truly a breath of fresh air. My internet is faster than I even thought possible and it NEVER goes down. Best of all? When I call GeoLinks…I get to talk to a REAL person almost immediately. Two thumbs up, this company knows what they’re doing.
Installed a new 50Mbps ClearFiber™ circuit in 16 hours due to an emergency situation. CA Internet pulled out a big win for us. We were skeptical of microwave/wireless solutions and VOIP quality. After 4 weeks of consistent monitoring and testing we have an MOS VOIP Score of 4.5 which is excellent!