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GeoLinks is committed to providing reliable, responsive and personalized service. To ensure our business priorities are aligned with our customers’ need for reliable service, GeoLinks provides the following agreement to our valued clients subscribing to our ClearFiber™ business broadband products.
- Response Priority: Critical: 4hrs or less
- Network QoS
- Network Availability: Target 100%, with monetary guarantee of at least 99.999% uptime
- Latency Under 40ms
- Jitter under 10ms
- Packet loss target <.1%
Terms and Conditions of Our Entire Service Level Agreement Available Upon Request.