How to Run a Network Speed Test

If you are experiencing problems with your Internet connection such as slow speeds, you can run a bandwidth speed test to any computer or device on your internal network. However, doing so may not test the total bandwidth provided by GeoLinks. Tests run in a live, production environment may only provide the results for bandwidth available for your single device.

To perform a speedtest and determine the total bandwidth delivered by GeoLinks you can perform what’s known as a handoff test. To perform this test you will need:

  • A computer with an ethernet port
  • An RJ45 cable (you may be able to use the one plugged into your router)
  • Your GeoLinks Public IP Information which includes:
    • Usable IP Address(es)
    • Subnet Mask
    • Gateway IP Address
    • Preferred DNS IP Address
    • Secondary DNS IP Address

Performing a Speedtest from the Handoff

Locating the GeoLinks Handoff

  • Locate the GeoLinks Handoff
    • This will either be a 
      • POE Injector (commonly a small black/grey box with two ethernet ports on one side OR a white Y-cable with one side going to power and the other an ethernet cable) 

OR

      • an Ethernet Port on a GeoLinks provided networking device
  • Follow the cable connected to the LAN port of the GeoLinks handoff to your equipment/router
  • Disconnect the cable from your equipment/router
  • Connect that cable into the ethernet port of your computer
    • Many newer laptops do not have an ethernet port
    • If this is the case, you may need to use an Ethernet-to-USB adapter

Windows

  • Go to the Network Settings on your computer
    • On the bottom right corner of your screen you will see a small Computer or WiFi icon
    • Right-click on that icon A pop-up will show with Open Network and Sharing Center
    • Left click on this
      • A new pop-up screen will appear Network and Sharing Center
  • Make a note or Record the current settings of the network adapter of your computer; you will use these to reconfigure your adapter after completing your speedtest.
  • On the screen look for Change Adapter Options
  • Right click on Local Area Connection or Ethernet
    • A drop down menu will appear at the bottom. Left click on Properties
    • A new pop-up screen will appear Local Area Connection Properties
  • Left click Internet Protocol Version 4 (TCP/IPv4)
  • Click on Properties 
  • Click the button for Use the following IP address
  • Enter your GeoLinks Public IP Information
    • Click OK
    • In the next box, click OK
  • The box will disappear leave open Network Connections
  • Proceed to Performing the Speedtest

Adjusting Network Settings for Mac

  • Either using your App Drawer or Spotlight open your System Preferences
  • Click on Network Settings; it will look like a dark blue globe with white lines on it
  • You’ll see a list of adapters available
  • Click on the Wireless/Wifi option
  • In the bottom corner of the Network Settings window you’ll see a Gear icon
  • Click on this drop down and select Make Service Inactive
  • Now click on the Plus (+) icon in the bottom left corner to add a new adapter
  • Select Ethernet
    • Click on the drop down listing Obtain Automatically/Using DHCP
    • Change to Manual
  • Enter your GeoLinks Public IP Information
    • Click OK
    • Next box click Apply
  • Leave System Preferences > Network open
  • Proceed to Performing the Speedtest

Performing the Speedtest

  • After completing the steps listed above…
  • Ensure all programs and services on your computer other than a web browser are closed
  • Using your web browser, proceed to to an online speedtest site and follow the instructions on the screen

http://www.speedtest.net

https://www.speakeasy.net/speedtest/

  • Once completed, revert your computer to the original computer network settings (i.e. its DHCP settings) and reconnect the POE adapter to your router

If you complete the steps listed here and are unable to get online or a properly run speedtest shows that you are not receiving your full bandwidth, please contact GeoLinks Support. This can be done by emailing [email protected] with a screenshot of your results. A ticket can also be opened by calling one of the numbers below.

805-225-4638 Opt. 2

888-225-1571 Opt. 2