Tag Archive for: ClearFiber™

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What Does a Fixed Wireless Business Internet Installation Look Like?

Fixed Wireless Internet Installations for Business – What to Expect
October 27th, 2020 [UPDATED]
Originally Published on January 15th, 2019

Fixed Wireless Business Internet Installations – What to Expect

Fixed Wireless Internet providers deliver high-speed broadband access to a single location via radio waves. Capable of delivering gigabit speeds with identical jitter and latency to fiber, Fixed Wireless Internet circuits can be installed at your business in a fraction of the time, and for a fraction of the cost, of competing technologies. Want to learn more about Fixed Wireless Internet? Check out this video: https://www.youtube.com/watch?v=V8GvGOKCpnk

How Does Fixed Wireless Internet Work?

Fixed wireless Internet uses a dish antenna that is affixed to the roof of your company’s building and connected to your server room or router through a cable, and beams an Internet signal into your location through radio waves from the nearest tower.

how does fixed wireless internet work diagram

How Does Fixed Wireless Internet Installation Compare to Other Types of Internet?

The table below outlines how fixed wireless Internet compares to fiber, cable, DSL and satellite Internet connections:

Fixed Wireless Business Internet Installation Comparison Chart

So, what does a Fixed Wireless Business Internet installation look like?

 

Prior to Circuit Installation

In order to deliver high-speed Internet access, a Fixed Wireless Internet service provider must first confirm a client’s business location has an express line of sight (LOS) to a nearby Base Station (telecom tower). While different wireless business Internet providers may administer varying methods to confirm LOS, most Wireless Internet Service Providers (WISPs) encounter situations where a site visit is sometimes needed to confirm serviceability. Typically, a roof access form (RAF) is required from the building owner or property management company prior to conducting a site visit. Assuming access is granted, on-site techs can then confirm LOS and test signal strength from the intended installation point.

Not sure how much bandwidth your business needs? Check out our simple guide by clicking here. 

Installing Fixed Wireless Internet Circuits

Every WISP has its own unique installation process and preferred equipment. For the purpose of this post, we will specifically examine GeoLinks’ ClearFiber™ Fixed Wireless Internet installations. Fully insured with coverage that meets property management and owner requirements, all GeoLinks’ installations are managed by our team of experienced technicians that consider visual aesthetics and building and city code compliance.

Fixed Wireless Internet Installation Equipment

GeoLinks Installation Equipment

Subscriber – When installing a ClearFiber™ circuit, a “Subscriber” unit, also referred to as Customer Premise Equipment (CPE), is placed on the roof of the client’s building. While Subscribers can vary based on the service ordered and location of the customer premises, the average GeoLinks’ Subscriber dimensions measure 24 – 36 inches in diameter and weigh between 5 – 20lbs. The Subscriber is responsible for transmitting the wireless signal from the Base Station to the customer premise, and vice versa.

Non-Penetrating Roof Mount – The Subscriber is mounted directly to a non-penetrating roof mount. This is a 36in self-supporting, square angle steel frame with a 60in x 2in diameter mast designed specifically for antenna installation. It does not damage or require any mounting to the roof.

Rubber Mat and Blocks – Included as part of GeoLinks’ installation is an outdoor anti-skid rubber mat, placed directly under the non-penetrating roof mount. This outdoor weatherized mat is used to protect the roof and measures 36in x 36in x 1/8in. Depending upon Subscriber height, 6in x 8in x 16in concrete blocks are placed evenly around the base to stabilize the roof mount. The average install requires 6 to 8 bricks, with each brick weighing about 30lbs.

Cable – Once the Subscriber is installed and secured, an exterior outdoor rated Cat5e cable is run through a pre-existing vent or access point of the roof directly to the customer’s network room. This cable is plugged into a Power Over Ethernet (PoE) power supply that powers the subscriber and delivers service to the customer.

How Long Does it Take to Get Installed?

Just like most business services, fixed wireless Internet installation periods vary from provider to provider. GeoLinks prides itself on having one of the industry’s shortest installation periods. Our expertly trained technicians can connect businesses in as little as 24 hours. For larger circuits, we average between 7 to 10 business days.

Why Should Your Business Install Fixed Wireless at Your Location?

When your company chooses GeoLinks’ ClearFiber™ Fixed Wireless Internet, you benefit from:

  • True Network Redundancy
  • Unlimited Bandwidth
  • Guaranteed Speeds up to 10Gbps
  • 24/7 U.S-Based Customer Support & IT Expert Access
  • 99.9999% Uptime Guarantee backed by an Industry-Leading SLA

It doesn’t matter your size, whether you’re a single-location small business or multi-location enterprise corporation looking for a reliable fixed wireless Internet connection, we’ve got you covered.

Plus, GeoLinks isn’t just an Internet connectivity provider. We offer over-the-top Hosted Voice communications solutions and IP phones to keep your business always communicating.

Questions About Fixed Wireless Installations?

GeoLinks in-house Client Consultants are available to assist with any questions you may have regarding your business installation or service. To speak to a GeoLinks’ Client Consultant call (888) 225-1571 option 2.

Ready to Try ClearFiber™ Fixed Wireless Internet?

Contact a GeoLinks Internet Specialist Today

Request a Quote

 

 

Need Internet Immediately?

Call 888.225.1571.

Call GeoLinks

What are the Best Rural Business Internet Options?

October 19th, 2020 [UPDATED]
Originally Published January 22nd, 2019

Pros and Cons of Business Rural Internet
 

The Pros and Cons of Different Rural Business Internet Options

BroadbandNow Research reports that more than 41 million Americans don’t have access to broadband Internet. Similarly, a 2018 study conducted by Microsoft found that 162.8 million people still did “not use the Internet at broadband speeds.” Why? Inflated costs, poor availability, slow deployment, terrestrial restraints, and misguided land and airwave regulations contribute to a lack of broadband infrastructure in rural communities across America. Resulting inequalities in finances, education, and social status, encountered by those without access to the Internet versus those who do, has been coined the U.S. Digital Divide.

According to GeoLinks’GeoLinks’ Co-Founder and CEO Skyler Ditchfield, there are “Five Crucial Steps Needed To Close The U.S. Digital Divide.” The final and arguably most imperative item listed is America’s need to adopt a technology-agnostic, hybrid approach to broadband development. While technologies such as 5G and fiber were are prominent buzzwords, Fixed Wireless Internet, digital subscriber line (DSL), satellite, and cable all play an equally vital role in closing the divide.

When your company is deciding how to upgrade your connection (or get connected for the first time), it’s vital to compare business Internet providers and evaluate the services they offer. Learning about all the different rural business Internet options and their pros and cons will help you make a choice that’s right for your business. To that end, GeoLinks has put together this comparison guide of the different options available to rural businesses.

*Note that Dial-up Internet access is technically an option available in rural areas. Still, due to the requirements of always-on and reliable connections for business continuity in today’s marketplace, and with less than 0.3% of all Americans still using dial-up according to a study in 2018, dial-up isn’t discussed as a viable Internet option for rural businesses.

So, what technologies from business Internet Providers are available in rural America? Here are the pros and cons of various Rural Internet options:

Pros and Cons of Internet Options

Pros and Cons of Internet Options

Fixed Wireless Broadband Internet

Fixed wireless Internet providers serve high-speed broadband Internet access to a single location via radio waves. While capable of servicing suburban and urban communities, Fixed Wireless Internet is most widely known for reaching and connecting rural America quickly.

Pros of Fixed-Wireless Internet:

  • Quick to deploy – Fixed Wireless Internet networks are deployable in a fraction of the time of competing wired technologies. For example, GeoLinks ClearFiber™ fixed wireless Internet can be deployed in seven to 10 business days.
  • Cost-effective – by avoiding costly trenching, fixed wireless Internet networks are far less expensive to build and have a lower impact on the environment.
  • Widely available – because they use radio waves, fixed wireless Internet networks can reach areas “off the grid,” such as rural America.
  • Uptime – Fixed wireless Internet networks, like those engineered by GeoLinks, have multipoint redundancy built-in. Each circuit installed has at least one additional fixed wireless backhaul – often more – linking to a fiber connection, which provides always-on connectivity with 99.9999% uptime.
  • Unlimited Bandwidth – With ClearFiber™ fixed wireless Internet, your business gets unlimited bandwidth with no throttling or capping like satellite providers.

Cons of Fixed-Wireless Internet:

  • Line of Sight (LOS) – because circuits require direct LOS, trees or large buildings in the connection path can cause signal interference.
  • Bandwidth Cost – Bandwidth can be more expensive than DSL, Cable, and some Satellite providers.
  • dsl cable rural internet

    DSL Broadband 

    DSL (Digital Subscriber Line) broadband is a wireline technology that transmits data over traditional copper telephone lines installed to homes and businesses. Because it operates on pre-existing phone lines, DSL can be quickly installed when infrastructure is present.

    Pros of DSL Internet:

    • Accessible – because DSL runs through phone lines, it ‘sit’s more widely available nationwide. (According to broadbandnow.com, DSL has 90% coverage nationwide.)
    • It’s relatively inexpensive – the cost to install and maintain is less than many other broadband technologies, such as Fiber.

    Cons of DSL Internet:

    • Slow speeds – rural DSL speeds are generally between 128 Kbps – 3 Mbps.
    • Inconsistent network quality – because circuit quality relies heavily on the distance from an ISP’s ISP’s central hub, a significant problem for many businesses in rural areas, speeds and network reliability are inconsistent.

    Satellite Internet Vs. Fixed Wireless - GeoLinks

    Satellite Internet

    Satellite Internet beams data from your Internet provider to a satellite in space and then back to a dish at a user’s location. Historically, the technology’s primary use has been to connect businesses in rural areas that don’t have access to wired services.

    Pros of Satellite Internet:

    • Expansive availability – because it transmits to a satellite in space, it ‘sit’s available virtually anywhere on earth.
    • Decent speeds – delivering speeds up to 100 Mbps, Satellite is faster than DSL.

    Cons of Satellite Internet:

    • Latency issues – Satellite has inherent latency issues – this is especially problematic with video conferencing and VoIP applications.
    • Unreliable – circuit quality is susceptible to moisture (weather) and objects, such as trees and vegetation.
    • High cost – Satellite Internet is one of the most expensive broadband technologies on the market.

    cable broadband rural internet

    Cable Broadband

    Cable Broadband utilizes a modem to access the Internet through the same coaxial cables that deliver pictures and sound to a user’s television. Mainly used to service residential customers, cable networks are considered shared circuits.

    Pros of Cable Broadband Internet:

    • Easy and quick to install – because it uses existing infrastructure, it sometimes can be immediately available.
    • Faster – Capacity to be substantially faster than other types of broadband connections such as satellite and DSL.

    Cons of Cable Broadband:

    • Unreliable connection – Cable connections are shared with nearby users, causing performance issues, such as varying speeds, during peak usage times.
    • Rural limitations – due to the lack of infrastructure extending outside of urban communities, cable often is unavailable.

    cellular mobile broadband rural internet

    Cellular Mobile Broadband Internet

    Mobile broadband delivers Internet connectivity over a mobile network – the same infrastructure utilized by your smartphone. Mobile broadband is accessible via portable wireless hotspots and wireless modems from anywhere with a cellular connection.

    Pros of Mobile Broadband:

    • Easy access – assuming there is reception in the area, it has the potential to be immediately available.
    • Quick and easy install – the “plug and play feature” of this technology eliminates the need for physical cables, phone lines, or an electricity source.

    Cons of Mobile Broadband:

    • Inconsistent coverage – If you live in a remote area, you may not get cellular reception, preventing access altogether.
    • Unreliable performance – Average rural mobile speeds fall around 12 to 15 Mbps and fluctuate depending on location and the number of people connected to the network.
    • Capped data usage – To prevent network saturation, mobile broadband plans typically come with data caps. Overages can be expensive.

    flexible fiberoptic internet

    Fiber Broadband Internet

    Fiber broadband provides Internet access by converting electrical signals carrying data to light and sends the light through transparent glass fibers. It is one of, if not the most requested broadband technology on the market.

    Pros of Fiber Broadband:

    • Speed – Fiber can deliver multi-gig speeds making it one of the fastest broadband options on the market alongside fixed wireless.
    • Scalable and flexible bandwidth – once installed, bandwidth can be increased or decreased almost on-demand.

    Cons of Fiber Broadband:

    • Not available everywhere – Fiber is currently available in only 32% of the country.
    • Expensive and slow to deploy – fiber optic cable is exceptionally costly to deploy and requires trenching (often stalled by lengthy permitting processes.)

    Comparing the Pros and Cons of Rural Business Internet Options

    Rural Business Internet Comparison Chart
     

    While there are advantages and disadvantages to each Rural Business Internet option, these technologies can be strategically deployed to create a ubiquitous solution capable of delivering multi-gigabit bandwidth to communities across the country. This technology-agnostic, hybrid network approach is key to closing the digital divide.

    Ready to Try GeoLinks’ Rural Business Internet Option ClearFiber™ Fixed Wireless Internet?

    Request a Quote
     
     
     

    Need Internet Immediately?

    Talk with a GeoLinks Internet specialist now.
    Call 888.225.1571
    Call GeoLinks

    Does Weather Affect Fixed Wireless?

    Does Weather Affect Fixed Wireless?
    October 10th, 2020 [UPDATED]
    First Published January 4th, 2019

    Can Weather Affect a Fixed Wireless Internet Connection?

    The majority of businesses today have become intrinsically reliant on the Internet. From serving as an accessible means to communicate globally, to hosting e-commerce stores, to conducting online credit transactions and transfers, high-speed Internet connections have become paramount for businesses of all sizes. There are numerous broadband technologies to consider when shopping in today’s business marketplace— from DSL to copper, to fiber, to satellite, to fixed wireless Internet.

    When exploring fixed wireless connections, a variety of questions may come to mind. For example, is fixed wireless Internet reliable? Is fixed wireless Internet affected by weather? Does fixed wireless Internet perform as well as a wired connection?

    To answer these questions, let’s first take a step back and ask the foundational question, “what is fixed wireless Internet?

    what is fixed wireless

    What is Fixed Wireless Internet?

    Fixed wireless provides high-speed broadband Internet access to a single location via radio waves. By utilizing antennas, towers, and an express line of sight (LoS) to transmit point-to-point and point-to-multi-point signals, fixed wireless technology is deployable in a fraction of the time – and for a fraction of the cost – of terrestrial fiber. Unlike a standard Wi-Fi connection, fixed wireless networks can be directionally focused to produce dedicated speeds of up to 10 Gbps. When configured correctly, fixed wireless technology can withstand extreme weather conditions such as heavy rain, high winds, and severe temperatures, both hot and cold, with the ability to operate over licensed or unlicensed wireless spectrum.

    Why Has Fixed Wireless Internet Developed a Bad Reputation?

    Although trusted and utilized by global militaries and law enforcement for upwards of a century, over the years of perfecting fixed wireless for commercial use, many small carriers deployed inexpensive equipment that operated across only one frequency. This practice caused a multitude of problems, including interference from other links in the surrounding area. The result? A deceiving reputation for being slow, unreliable, and inferior to wired networks.

    Another common misconception that has been tagged to fixed wireless technology is that it is equivalent to satellite Internet quality of service (QoS). Satellite Internet, which is notoriously known for its high latency, operates by transmitting signals from a dish to a satellite orbiting more than 20,000 miles above the earth. This distance is drastically different than a 20-mile point-to-point fixed wireless link.

    GeoLinks has put all the misconceptions about fixed wireless Internet to rest in our article “8 Facts to Set the Record Straight About Fixed Wireless Internet”.

    Here are the highlights:

    • Fact 1: Fixed wireless Internet is not the same as satellite Internet
    • Fact 2: Fixed wireless Internet Is just as reliable as fiber
    • Fact 3: Fixed wireless Internet is not just a rural solution
    • Fact 4: Fixed wireless Internet can be installed rapidly
    • Fact 5: Fixed wireless radio technology is safe
    • Fact 6: Fixed wireless Internet is much more than a backup solution
    • Fact 7: Fixed wireless Internet is secure
    • Fact 8: Fixed wireless Internet works in any weather

    Today’s Commercial High-Speed Fixed Wireless Internet Technology

    As with all types of broadband connections, fixed wireless speeds and service varies from provider to provider. From technical equipment upgrades to improved and simplified network management through software, commercial fixed wireless networks have advanced rapidly in recent years. When topped off with the ability to combine and switch between more diversified spectrum links (both licensed and unlicensed), properly-deployed modern fixed wireless networks can deliver gigabit connection speeds that rival fiber connections.

    weather and fixed wireless internet
     

    Fixed Wireless Internet and the Weather

    When we think of our Internet connection transmitting data wirelessly, the effects of weather can be a natural concern. Thus, it’s no surprise that fixed wireless providers are often asked, “Does weather affect fixed wireless Internet?”

    The answer? Yes, it can if it’s not deployed correctly – and that is one of the primary reasons the technology gets overlooked. However, with informed engineering and experience, fixed wireless networks can be unaffected by weather. For example, before building out any wireless network, GeoLinks’ in-house engineering team first looks at an area’s terrain, historical weather patterns, rain fade, and thermal ducting. Based on the data collected and considering the distance of the shot and required bandwidth, they choose the best frequency or frequencies and carrier-grade equipment for the specific region and build. With multiple failover paths, every GeoLinks network eventually connects to a fiber optic backbone to ensure true network redundancy. The result? A stable, high-speed fixed wireless network designed to withstand the elements.

    Plus, GeoLinks can craft a disaster recovery plan for your business to help you combat any weather event or natural disaster you encounter.

    Why Should Your Business Implement Fixed Wireless Internet?

    In addition to being weather-proof, Fixed Wireless Internet is:

    • Quick to deploy – fixed wireless Internet networks can be deployed in a fraction of the time of competing wired technologies.
    • Cost-effective – by avoiding costly trenching, fixed wireless Internet networks are far less expensive to build and have a lower impact on the environment.
    • Widely available – because they use radio waves, fixed wireless Internet networks can reach areas “off the grid,” such as rural America.
    • Uptime – Fixed wireless Internet networks have multipoint redundancy built-in. This provides always-on connectivity with close to 100% uptime.

    Comparing Fixed Wireless Internet to other Business Internet Options

    Fixed Wireless Business Internet Comparison Chart 



    GeoLinks’ Fixed Wireless Internet Case Studies – Proof of Concept

    Coffee Bean & Tea Leaf Multi-Site Locations:

    A great case study to prove the potential of a well-constructed fixed wireless network is GeoLinks’ project with global coffee distributor Coffee Bean & Tea Leaf. In 2016, Coffee Bean & Tea Leaf was slated to open a series of new locations in Southern California in just 20 days and needed more than 30 circuits to support their public Wi-Fi and POS systems. The company initially contracted to provide a terrestrial connection was projecting massive delays and restrictions of available bandwidth. To meet their quickly approaching deadlines, the company looked to contract an outside local provider to administer a temporary solution. Enter GeoLinks.

    GeoLinks successfully delivered more than 30 redundant circuits to all new store locations in just 14 days, enabling the stores to open as planned.

    GeoLinks’ ClearFiber™ initially was hired as a temporary backup solution while Coffee Bean & Tea Leaf’s copper network was installed. However, ClearFiber’s seamless operation, combined with further buildout delays, led Coffee Bean & Tea Leaf to cancel its copper installations altogether and to use GeoLinks as their primary provider.

    The decision to use GeoLinks paid off again when Southern California was hit with a massive storm in the Spring of 2017, causing outages across the state as California’s poor irrigation caused underground reservoirs to flood for nearly two weeks straight. As terrestrial cables live underground, many of Coffee Bean & Tea Leaf’s pre-existing locations operated on copper and experienced extended outages and downtime. All of their ClearFiber™ locations, on the other hand, remained unaffected and avoided outages and downtime altogether.

    You can learn more about our success story with Coffee Bean & Tea Leaf here, or you can download the PDF of the case study here.

    Coffee Bean Case Study

    Catalina Island - Does weather affect fixed wireless?

    Santa Catalina Island:

    Santa Catalina Island is located more than 20 miles off the California coast, which creates an ongoing problem to secure reliable high-speed Internet access. Before 2016, most island residents lived with either unreliable satellite or cellular connections or no access whatsoever. At one point in time, the island commissioned an outside network builder to deliver a fixed wireless connection to solve this problem. Unfortunately, however, the design was dramatically impacted by weather and atmospheric ducting, causing consistent drops, outages, packet loss, and high latency. The poorly designed network left residents and businesses with an unsustainable and unreliable network.

    In 2016, GeoLinks was brought in by an affiliate partner to design a custom solution that would deliver Catalina its first-ever reliable and redundant multi-gigabit network. By understanding the inherent issues of thermal ducting and rain fade, and by examining over 50 years of weather patterns, the GeoLinks team, led by CTO Ryan Hauf and CEO Skyler Ditchfield, were able to conceptualize an innovative network design in under two weeks.

    Having ample tower coverage supported by fiberoptic backbones throughout Southern California, GeoLinks’ team of expert engineers then were able to construct a fully redundant network in just 60 days. Using multiple paths over various frequencies to deliver long-haul middle mile, the system was built to seamlessly failover when rain or packet loss was detected, preventing the island from ever experiencing a perceived outage.

    GeoLinks – The Most Reliable Fixed Wireless Internet Provider

    So, let’s answer our initial questions. When engineered effectively, fixed wireless Internet is a reliable technology that can withstand extreme weather conditions and perform equal, if not better than, a wired connection. With innovative companies like GeoLinks building businesses and anchor institutions multi-gigabit networks that guarantee ultra-low latency, virtually no jitter, 99.999% uptime, fixed wireless Internet may very well be the best Internet solution for your business.

    Ready to Try GeoLinks’ Weather-Proof Business Internet Option ClearFiber™ Fixed Wireless Internet?

    Chat with one of our in-house experts to see if ClearFiber™ is right for your business.

    Request a Quote
     
     
     

    Need Internet Immediately?

    Talk with a GeoLinks Internet specialist now.
    Call 888.225.1571

    Call GeoLinks

    GeoLinks’ ClearFiber™ Wins 2020 Visionary Spotlight Award for Fixed Wireless Business Technology

    Scottsdale, Ariz — ChannelVision Magazine has recognized GeoLinks, a provider of fixed wireless and fiber connectivity as well as SD-WAN and HostedVoice services,  as a winner in the 2020 Visionary Spotlight Awards for Fixed Wireless Business Technology for its ClearFiber™ Fixed Wireless Solution.

    “We are honored to present GeoLinks with a 2020 Business Technology VSA for Wi-Fi & Fixed Wireless Solutions,” said Beka Business Media president and CEO Berge Kaprelian. “GeoLinks was recognized for the innovation of its ClearFiber™ and ClearFiber+™ fixed wireless solutions, which deliver up to 10Gbps of dedicated enterprise-grade internet with identical latency and jitter as fiber. Congratulations to the entire team at GeoLinks.”

    ClearFiber™ is the first fixed wireless solution to use renewable energy to generate telecom-grade internet circuits. By building state-of-the-art solar- and wind-powered telecommunications facilities, GeoLinks is able to build off the grid in a fraction of the time and for a fraction of the cost of fiber. In Q4 2020 GeoLinks is taking another leap forward in innovation with the launch of ClearFiber+™ enhanced wireless technology that offers fixed wireless at multigigabit speeds and market disruptive prices in the company’s famously expedited timeframe (7-10 days). ClearFiber+™ will deliver fiber-quality Internet with 100 times greater speed, ultra-low latency, low jitter and 99.999% uptime.

    ChannelVision’s editors hand-picked the winners that best demonstrated creativity, feature set differentiation and forward-thinking ability, as well as the ability to help drive growth for channel partners and their business customers.

    “We are thrilled to be recognized as a visionary by ChannelVision Magazine,” said Phillip Deneef, Chief Strategy Officer for GeoLinks. “The indirect sales channel is a vital part of our success and we’re glad to bring innovative solutions like ClearFiber™ and ClearFiber+™ to help them solve  communications challenges for their business clients whether they’re in metro or rural areas.”

     

    About GeoLinks

    Headquartered in Southern California, GeoLinks is a leading telecommunications company and competitive local exchange carrier (CLEC) public utility, nationally recognized for its innovative Internet and Hosted Voice solutions. Ranked on Inc. Magazine’s Inc. 5000 Fastest Growing Companies in America four-years running, GeoLinks delivers Enterprise-Grade Internet, Hosted Voice, SD-WAN, Cloud On-ramping, Layer 2 Transport, and both Public and Private Turnkey Network Construction expertly tailored for businesses and Anchor Institutions nationwide.

     

    About the Visionary Spotlight Awards

    ChannelVision’s annual Visionary Spotlight Awards competition was created to highlight channel and service provider innovation in communications. The awards honor outstanding products, services, and deployments across numerous technology categories.  Visionary Spotlight Award winners exemplify this goal, showcasing the communications industry’s overall innovation, capacity for future-thinking execution, creativity, and feature set differentiation; and offering channel partners a cornucopia of opportunities to boost their roles as trusted providers. For more information about the Visionary Spotlight Awards program, click here or contact Berge Kaprelian at [email protected].

    ClearFiber™ – Enterprise-Grade Internet Delivered in 7-10 Days

    What to Expect in a ClearFiber™ Fixed Wireless Installation

    Not sure what to expect from a fixed wireless installation?

    Let’s start with an overview of fixed wireless technology. Simply put, fixed wireless provides high-speed direct Internet access using radio waves to create a point-to-point link from a wireless network tower antenna to a dish with a radio on a building roof. Because there are no underground connections involved, fixed wireless technology is deployable in a fraction of the time and cost of a standard terrestrial fiber connection.

    It takes 30-60 days to install fiber and that’s only if your business location is already lit (i.e. connected to fiber). If you need to fiber to be deployed to your building, construction can delay your installation to 90-120 days and sometimes longer.

    When you sign up for our award-winning ClearFiberTM fixed wireless Internet, you can get high-speed Internet service with speeds up to 10 Gigabits per second (Gbps) in as few as 24 hours, but typically five to 10 days.

    How can we install ClearFiber fixed wireless so quickly? We’ve broken down our installation process into five easy steps, so you know what to expect before you sign on the dotted line.

     

    Step 1: Qualify Service Availability

    Your service request is sent through a serviceability qualification process wherein GeoLinks’ staff verify that ClearFiber fixed wireless service is available in your area.

     

    Step 2: Order & Contract

    Once serviceability has been confirmed, an official order request is sent to GeoLinks’ Quotes Team to prepare contracts for e-signature.

    Once contracts are signed and returned to GeoLinks, an in-house project coordinator is assigned to your account and will follow-up with the following documents:

    • Roof Access Form
    • On-site Contact
    • Site Readiness Questions

     

    Step 3: Pre-Installation

    Once all documents are completed and submitted, your order is moved to our engineering department, where the circuit is designed to fit your business needs, based on the specs laid out in your contract.

    Then, your order goes to the fulfillment department, which makes sure that we have the equipment (e.g. radios and dishes) required for the installation. The fulfillment department also pre-configures or programs the radios for your installation.

    Next, our dispatch department will reach out to your on-site contact with the soonest available date time of arrival for installation.

    We’ll work to meet your scheduling needs, but installation date from order confirmation is typically between five to 10 business days. We usually schedule multiple installations in the same campus on the same day. Separate locations typically are scheduled and rolled out one at a time.

     

    Step 4: Installation

    On the day of the installation, GeoLinks’ project coordinator will call 30 minutes in advance of our team arriving. When our in-house technicians arrive, they will meet with your point of contact and confirm that we have access to the server room and roof and secure approvals to proceed.

    GeoLinks’ technicians then transport the weatherproof fixed wireless radio dish – usually two- or three-feet in diameter –to the top of your building and secure it to the roof.  To do this, we use a non-penetrating, flat mount with rubber matting between the mount and the roof to protect the roof. The mount is weighed down by bricks to keep it stable. Weatherproof CAT-5 cabling is strung from the radio dish to the handoff inside the building. We’re typically able to drop cables through the ventilation system, so that we don’t need to drill.

    We take care to position the mast and dish low so that it is not noticed by passersby on the sidewalk at ground level.

    The installation typically takes two to four hours. Once installed, our technicians take pictures of the radio and share them with you, so that you’re aware of the radio location without having to climb to the roof. We then conduct a speed test with you live in-person to verify the installation was successful.

    Before GeoLinks’ technicians leave, we obtain a signature indicating your approval that the deployment is in working order.

     

    Step 5: Post-Installation Follow Up

    Following the installation, our project coordinator will send you IP information with confirmation of the successful installation. Our customer service representative will contact you to verify there are no issues and our billing department will then invoice for the installation and first month of service.

     

    Contacting Support

    From here on out, if you ever have a need to contact customer support, simply submit a trouble ticket at the form available at our Support page and we’ll get back to you in four hours or less.

    If you have an immediate need, and support can’t wait, call us at 1.888.225.1571 to speak with a GeoLinks’ representative.

     

    Ready to Get Connected Fast?

    Contact a GeoLinks ClearFiber solutions specialist

     

    Not All Connections Are Created Equal

    With the sudden surge in remote work and distance learning, internet connectivity has been put to the test. As we predicted, shared circuits in residential areas have been stretched beyond their limits with web surfing and video streaming competing for bandwidth with videoconferencing and large data uploads.

    These slowdowns are not unexpected. Most residential internet circuits were not designed to accommodate the increased levels of activity they’re experiencing, which rivals that of enterprise-grade broadband circuits typically used by businesses.

    Additionally, the vast majority of residential internet customers share a connection with their neighbors so bandwidth must be divvied up amongst all the households that are connected to it. While these connections fit the needs of residential customers under most normal circumstances, conditions are far removed from normal at the moment.

    Subscribers to GeoLinks’ ClearFiber network have not experienced any slowdown, whatsoever. Our Fixed Wireless service provides every customer with a dedicated connection, eliminating the need to share and guaranteeing high speeds that are unaffected by the activity of any neighboring circuits.

    Clearly, not all internet connections are created equal. GeoLinks’ Fixed Wireless guarantees speeds and provides residential and business customers with additional advantages, such as fast installation (5-7 days) and 99.999 percent uptime.

    To learn more about how you can benefit from Fixed Wireless internet, contact us at (888) 225-1571 or  visit our Youtube channel to watch a three-minute video primer.

    Get to know GeoLinks’ Helpdesk Manager Michael Hurst

    Get to know GeoLinks’ Helpdesk Manager, Michael Hurst

    1. Let’s start with the basics, what’s your role at GeoLinks?

    As Helpdesk Manager, I oversee the Helpdesk, which is responsible for responding to client support tickets, and assisting our FieldOps technicians on installations.

    2. What’s your favorite part about working for GeoLinks?         

    The company culture and environment. Everyone here takes great pride in the work that we do. We have created a friendly, family-like environment where we can share ideas with each other with ease. The game room and arcade are a plus as well!

    3. What came before GeoLinks; did you always know you wanted to be an engineer? 

    Not always! I’ve always had an interest in technology, primarily through playing video games. Prior to this job I was working for a video production company, at first assisting with inventory, later moving to the installation side. It was there where my interest in technology expanded and eventually led me to pursue a career in Networking.

    Get to Know Michael Hurst4. What makes GeoLinks’ ClearFiber™ network different from other fixed wireless networks?

    We’re always working to expand our already diverse network to cover areas other providers don’t service. In addition, we constantly work to improve our existing network.

    5. Outside of work…what is your favorite past time or hobby?

    It’s too hard to pick just one! I think most people in the office know I’m a big sports fan. Go Niners and Giants! Other than that I’m really passionate about playing music, and I’ve been training on Muay Thai kickboxing the last year or so.

    Michael Hurst GeoLinks6. What’s something most of your coworkers don’t know about you?

    I spent part of my childhood in England, from the ages of 5 to 8, and my entire extended family still live there. I try to make it back as often as I can.

    7. What does an average day as GeoLinks Helpdesk Manager look like?

    I work closely with our engineering team to ensure our support tickets are handled with care and in a timely manner. I also work closely with our operations managers to ensure our new circuit installations go smoothly.

    8. You are allowed to do anything you want, anywhere in the world, for one whole day…what do you do, and where do you go?

    Either hang out on the beach and surf in Maui, or see the sights in New York. I’ve never been.

    9. Do you have a favorite quote or mantra you live by? Please share!

    It’s simple, treat others with the same kindness and respect in which you wish to be treated.

    10. What’s next…what are you most excited for when you think of your future with GeoLinks?

    I look forward to seeing our network continue to diversify and expand, and I look forward to helping our company grow however I can.

    Get to know Michael Hurst GeoLinks

    Want to join the GeoLinks’ team? Learn more about your current openings on our Careers Page.

    GeoLinks Earns Spot on Inc. 5000 List Third Year Running

    GeoLinks Earns Its Place on the 2019 Inc. 5000 Fastest Growing Companies in America List for the Third Year in a Row

    August 16, 2019 10:00 AM Eastern Daylight Time | Original release published on BusinessWire.com

    CAMARILLO, Calif.–(BUSINESS WIRE)–On Wednesday, August 13th, 2019, Inc. Magazine revealed that GeoLinks earned a place on its annual Inc. 5000 list, the most prestigious ranking of the nation’s fastest-growing private companies, for the third year in a row. The list represents a unique look at the most successful companies within the American economy’s most dynamic segment—its independent small businesses. Achieving a three-year growth rate of 256%, GeoLinks represents the one in eight companies that have made this list three times.

    “With the incredible team we have in place here at GeoLinks, I have no doubt that we will make next year’s list and beyond,” commented GeoLinks’ Co-Founder and CEO Skyler Ditchfield. “We have the best team there is in telecom, and I am both humbled and proud to lead such a dynamic group of hard-working and innovative individuals. Our mission at GeoLinks is to one day close the digital divide—this makes keeping motivated really easy for each and every one of us. Truly, the best is yet to come!”

    Not only have the companies on the 2019 Inc. 5000 (which are listed online at Inc.com, with the top 500 companies featured in the September issue of Inc., available on newsstands August 20) been very competitive within their markets, but the list as a whole shows staggering growth compared with prior lists. The 2019 Inc. 5000 achieved an astounding median growth rate of 157 percent. The Inc. 5000’s aggregate revenue was $237.7 billion in 2018, accounting for 1,216,308 jobs over the past three years.

    “The companies on this year’s Inc. 5000 have followed so many different paths to success,” said Inc. editor in chief James Ledbetter. “There’s no single course you can follow or investment you can take that will guarantee this kind of spectacular growth. But what they have in common is persistence and seizing opportunities.”

    With the release of this year’s ranking, GeoLinks remains the fastest growing Internet Service Provider (ISP) and Wireless Internet Service Provider (WISP) in the state of California, and the second fastest growing ISP in America.

    For media inquiries and interview requests, contact Lexie Smith, VP of Business Development, at [email protected].

    About GeoLinks

    Headquartered in Southern California, GeoLinks is a leading telecommunications company and competitive local exchange carrier (CLEC) public utility, nationally recognized for its innovative Internet and Digital Voice solutions. Ranked three-years running on Inc. Magazine’s Inc. 5000 Fastest Growing Companies in America, GeoLinks delivers Enterprise-Grade InternetDigital VoiceSD-WAN, Cloud On-ramping, Layer 2 Transport, and both Public and Private Turnkey Network Construction expertly tailored for businesses and Anchor Institutions nationwide.

    GeoLinks’ accelerated success is largely due to its flagship product, ClearFiber™, which offers dedicated business-class Internet with unlimited bandwidth, true network redundancy, and guaranteed speeds reaching up to 10 Gbps. Named “Most Disruptive Technology” in the Central Coast Innovation Awards, GeoLinks’ ClearFiber™ network is backed by a carrier-grade Service Level Agreement boasting 99.999% uptime and 24/7 in-house customer support. With an average installation period of 4 to 7 days, GeoLinks is proud to offer the most resilient and scalable fixed wireless network on the market.

    More about Inc. and the Inc. 5000

    Methodology

    The 2019 Inc. 5000 is ranked according to percentage revenue growth when comparing 2015 and 2018. To qualify, companies must have been founded and generating revenue by March 31, 2015. They had to be U.S.-based, privately held, for profit, and independent—not subsidiaries or divisions of other companies—as of December 31, 2018. (Since then, a number of companies on the list have gone public or been acquired.) The minimum revenue required for 2015 is $100,000; the minimum for 2018 is $2 million. As always, Inc. reserves the right to decline applicants for subjective reasons. Companies on the Inc. 500 are featured in Inc.’s September issue. They represent the top tier of the Inc. 5000, which can be found at http://www.inc.com/inc5000.

    About Inc. Media

    Founded in 1979 and acquired in 2005 by Mansueto Ventures, Inc. is the only major brand dedicated exclusively to owners and managers of growing private companies, with the aim to deliver real solutions for today’s innovative company builders. Inc. took home the National Magazine Award for General Excellence in both 2014 and 2012. The total monthly audience reach for the brand has been growing significantly, from 2,000,000 in 2010 to more than 20,000,000 today. For more information, visit www.inc.com.

    The Inc. 5000 is a list of the fastest-growing private companies in the nation. Started in 1982, this prestigious list has become the hallmark of entrepreneurial success. The Inc. 5000 Conference & Awards Ceremony is an annual event that celebrates the remarkable achievements of these companies. The event also offers informative workshops, celebrated keynote speakers, and evening functions.

    For more information on Inc. and the Inc. 5000 Conference, visit http://conference.inc.com/.

    GeoLinks Installs 88 High-Tech Cameras in Southern and Northern California to Provide Critical Insight in High Risk Fire Areas

    In collaboration with ALERTWildfire, UC San Diego, University of Nevada Reno, CENIC, SCE and PG&E, in three months GeoLinks has installed 88 cameras to improve confirmation and response efforts in combatting California wildfires.

    CAMARILLO, Calif.–(BUSINESS WIRE)–GeoLinks, a California-based telecommunications provider and competitive local exchange carrier (CLEC) public utility, has successfully installed and provided high speed, low latency, symmetrical data connections to 88 high-definition, pan-tilt-zoom (PTZ) cameras throughout Southern and Northern California to provide critical situational awareness during wildfire events. In collaboration with ALERTWildfire, University of California San Diego, University of Nevada, Reno, CENIC, Southern California Edison (SCE), and Pacific Gas and Electric Company (PG&E), the multi-hazard camera technology provides data related to fire ignition points critical in informing situational awareness and wildfire response.

    This state-of-the-art camera network, developed and managed by UC San Diego and the University of Nevada, Reno, connects firefighting agencies with real-time imagery and environmental data enabling first responders to allocate and scale resources appropriately. Situated on GeoLinks’ vertical solar and wind-powered assets, the collected data is transmitted via GeoLinks’ ClearFiber™ network then handed off via a strategic partnership to CENIC’s private research and educational network to reach the universities, fire officials, utilities, and other users. This vital information allows involved parties to confirm ignition locations, verify 911 reports, image fire behavior, and ultimately deploy informed response and public warning.

    “To give a little more context on GeoLinks involvement, we really dove head first in state disaster recovery efforts when hundreds of our clients, neighboring anchor institutions, and team members became displaced during the 2017 wildfires,” said GeoLinks Co-Founder and CEO Skyler Ditchfield. “When vital communications towers were destroyed by the fast-moving wildfire, our team worked around the clock to restore critical connectivity throughout affected counties. The same responsiveness transpired during 2018’s wildfire season; this included providing the same-day installation of a high capacity circuit for key Red Cross shelters free of charge. I realized what a difference we could make in this space with our unique capabilities of building rural and urban networks in off-the-grid locations where these are needed. Our dedication, passion, agility, and unique capabilities in supporting disaster recovery, initiated our involvement with our university collaborators.”

    State, private, public and first-responder support for the expansion of this camera system is persistent and irrefutable. “The safety of my firefighters and the communities they protect is my priority, so having more information about a fire before we encounter it is an added safety measure that benefits our first responders,” said former San Diego Fire-Rescue Chief Brian Fennessy. “Having access to a live view of our highest fire risk areas will greatly improve situational awareness and our coordination with CAL FIRE. In turn, that allows for quicker response times, better response strategies and faster evacuation orders to ensure our communities are better prepared in the face of a wildfire. During the ignition of the Church Fire, I could watch the smoke on my iPhone, the color, the direction, and immediately knew the resources that I needed to deploy and the time they would be engaged. Furthermore, the crews could watch how the fire progressed on their iPads as they approached the fire, real-time situational awareness — these fire cameras are a game changer.”

    The 88 new cameras are located throughout high fire-risk areas throughout California. SCE and PG&E, along with public agencies and the general public, have access to the camera feeds around-the-clock through the www.alertwildfire.org website to monitor wildfire activity. Up to 160 cameras are expected to be installed by GeoLinks throughout SCE’s service area by 2020, which will allow approximately 90 percent coverage in high fire-risk areas. Similar efforts are underway at PG&E to cover their service area.

    “I see this project as more of a mission than just a new line of business. None of this would be possible without the amazing work of Dr. Neal Driscoll of UC San Diego and Dr. Graham Kent of UNR who have been the pioneers of this work,” continued Ditchfield. “Our collaboration is now to super charge their founding efforts. Also, big kudos to the utilities for getting this underway; it truly shows their dedication to making a difference in future fire mitigation. The effects of this work will be nothing short of lifesaving.”

    For media inquiries contact Lexie Smith, GeoLinks’ VP of Business Development, at [email protected].

    About GeoLinks

    GeoLinks, a Southern California based telecommunications provider and competitive local exchange carrier (CLEC) public utility, is recognized on both a state and national level for its unparalleled capabilities in supporting disaster recovery. Named “Most Disruptive Technology” in the 2018 Central Coast Innovation Awards, GeoLinks’ innovative proprietary network, ClearFiber™, utilizes a combination of terrestrial fiber optic backhaul, carrier-grade full-duplex fixed wireless equipment, and Federal Communications Commission (FCC) licensed spectrum, to deliver ultra-reliable high-speed broadband Internet access to businesses and anchor institutions throughout California. With the unique ability to build solar and wind-powered redundant telecommunications facilities “off the grid,” GeoLinks is able to deploy broadband to remote and unserved communities in a fraction of the time and for a fraction of the cost of fiber. Consequently, the company is recognized as a leader in closing the digital divide and proudly sits on an array of national boards, coalitions, and working groups, including: the Schools, Healthcare & Libraries Broadband (SHLB) Coalition; the Wireless Internet Service Providers Association (WISPA); the Broadband Consortium of the Pacific Coast (BCPC); and the FCC’s Broadband Deployment Advisory Committee. Recently the Company received the Christina Haska Distinguished Service Award from CENIC for GeoLinks’ pro-bono services providing critical data circuits to institutions during California’s recent natural disasters.

    About CENIC • www.cenic.org

    CENIC connects California to the world — advancing education and research statewide by providing the world-class network essential for innovation, collaboration, and economic growth. This nonprofit organization operates the California Research and Education Network (CalREN), a high-capacity network designed to meet the unique requirements of over 20 million users, including the vast majority of K-20 students together with educators, researchers, and others at vital public-serving institutions. CENIC’s Charter Associates are part of the world’s largest education system; they include the California K-12 system, California Community Colleges, the California State University system, California’s Public Libraries, the University of California system, Stanford, Caltech, USC, and the Naval Postgraduate School. CENIC also provides connectivity to leading-edge institutions and industry research organizations around the world, serving the public as a catalyst for a vibrant California. For more information, visit www.cenic.org.

    Should You Bundle Business Internet Services?

    Should You Bundle Business Internet Services? GeoLinks

    Why bundling Business Internet services is critical for ensuring business continuity

    With modern businesses becoming progressively reliant on the Internet, ensuring business continuity is becoming a major operational priority. Just as businesses understand the importance of manning the phone during business hours, assuring internal systems remain connected and operational is essential to a company’s success. So, what does it mean to ensure business continuity? Furthermore, how can you guarantee business continuity? This article will walk you through the whats, whys, and hows, and ultimately explain why bundling your business Internet services is a critical part of your overall business continuity plan.

    What is Business Continuity?

    By literal definition, “Business continuity is the result of proper execution of Business continuity planning and Disaster recovery.” Essentially, this means that your business will continue to operate regardless of potential outside disruptions. For example, if a massive rainstorm comes through your area and knocks out your company’s primary terrestrial Internet circuit, will your company still be able to operate without an Internet connection? If so, great – you have a proper business continuity plan in place; business is able to continue as usual. If not, it’s time to reevaluate, and make a plan. For details on the specifics that go into creating an overall successful business continuity plan, check out our blog post on Disaster Recovery Planning.

    If we focus specifically on how to safeguard businesses’ telecom services, having true network redundancy, quick access to support, and routine systems backups all become essential.

    How Network Redundancy is Vital to Business Continuity

    When a network is truly redundant, it rarely, if ever, experiences a real or perceived outage. Instead, it’s engineered to failover to an alternative or backup connection when the primary fails (and so forth). A truly redundant network should integrate both air and ground technologies, such as a fixed wireless circuit and a fiber circuit. This prevents a single point of failure from potentially wiping out both circuits running through the same conduit.

    Past that, it’s wise to have connections from multiple providers so again, if one experiences a network-wide outage, you can failsafe to the others’. However, the concept of managing multiple telecom contracts would make most bang their head against a wall (isn’t dealing with one major telco enough of a headache?!) Good news – there is a solution. Onboard your services with an aggregator, such as GeoLinks, so you can have multiple connections all managed by a single provider.

    Benefits of Bundling Business Internet Services with a Single Provider

    One Point of Contact for Project Management

    Do you have a multi-location business? Project management can be an absolute nightmare. Office A may only have access to one telecom, while office B has access to another. Now you’re juggling not just one, but two providers. Want to have a backup circuit? We may be talking about juggling three or four at this point. When you onboard with an aggregator – a telecom who has wholesale agreements with other providers – they do the juggling for you. That way you only have to deal with one project management team.

    One Point of Contact for Support

    Having a problem with your network? Telecom companies are infamous for the blame game. It’s not me, it’s them. This consequently forces the client to call hop between, once again, multiple carriers. When you bundle with an aggregator, that headache and responsibility falls onto your provider to handle – behind the scenes. You, the client, then only have to work with a single point of contact, regardless of the issue!

    One Bill

    Past ensuring you have a redundant Internet connection, consider where you’re getting your other business services, like VoIP for example. Bundling with a single telecom provider condenses all of your business services onto a single bill. Trust us, your accounting team will thank you.

    What Business Telecom Services should you bundle?

    To ensure true business continuity, experts suggest bundling at least two Internet circuits, fixed wireless (air) and fiber (ground), and your business VoIP services. If you choose to onboard VoIP services, and have a redundant network, you’re assuring your business phone services stay connected when you need them most. Now, where do you find that magic aggregator?

    Enter GeoLinks:

    By cross-connecting with every major network in the country, GeoLinks provides truly redundant business Internet services. Understanding the importance of business continuity, GeoLinks offers business customers the ultimate IT disaster prevention plan – the GeoLit Bundle. Combining Flexible FiberOptic (wholesaled fiber managed by GeoLinks in-house), ClearFiber™ (GeoLinks’ proprietary fixed wireless network), and Hosted Voice services, the GeoLit Bundle streamlines and manages a businesses’ most important IT services. The result? Business continuity and peace of mind! Backed by a carrier-grade service level agreement (SLA), more and more businesses are getting GeoLit every day.

    Yes, You Should Bundle Business Internet Services

    All-in-all, today’s digital landscape is getting increasingly complicated and more robust. Day-to-day business operations and the rise of IoT are demanding more and more from our networks. Simultaneously, crowding of the airwaves and unavoidable natural disasters are becoming commonplace. To protect your business, it’s critical to have a disaster prevention and recovery plan in place. Bundling your business Internet services with a single telecom provider, specifically an aggregator, ensures effective and manageable business continuity.

    Learn more about GeoLit Bundles today!