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Digital Voice by GeoLinks

Designed with business in mind, GeoLinks’ Digital Voice Solutions Offer…

  • Advanced Enterprise-grade Features
  • An Industry-leading Service Level Agreement (SLA)
  • 100% uptime when bundled with 4G LTE Failover
  • 24/7 In-house Customer Support

Auto Attendant

Enjoy your very own virtual receptionist that routes and directs inbound calls to the employees, departments, and extensions of your choice.

Call Queues

Never make your customers listen to a busy-tone again! Call Queues place your callers in an ordered “queue” until the next available employee can help them.

What are the advantages of Call Queues?

  • During times of high call volume, callers can opt for a call back option instead of waiting in the queue.
  • Eliminate missed customer calls.
  • Increase call handling capabilities.

Conference Calling

Create conference bridges on-demand to host meetings and discussions for an unlimited number of participants.

What are the advantages of conferencing?

  • Accelerate business decisions by hosting critical discussions from anywhere.
  • Conduct sales, strategy calls, employee training etc. without having to use a third party conference system.
  • Save time and resources on travel by hosting or joining a conference from wherever you are.
  • Secure your conferences with a password so only those invited can join the meeting.

Hunt Groups

A Hunt Group allows businesses to route incoming calls to a pre-defined group of extensions ultimately helping to ensure calls are answered by a live person rather than reaching a voicemail.

What are the advantages of Hunt Groups?

  • The sequence and timing of a Hunt Group can be changed instantly.
  • Avoid customers having to listen to a busy tone, and eliminate missed customer calls.
  • Tailor an announcement to suit your business needs when you simply can’t answer.

Follow Me

Receive phone calls even when you’re out of office—dictate when and how calls are forwarded to your different devices.

What are the advantages of Follow Me?

  • Eliminate the opportunity to miss an important phone call if you are out of office.
  • Improve overall business continuity.
  • The “Follow Me” feature is designed to be forwarded to up to 3 numbers in a row before it goes to your voicemail. For example, if the call routes to number “A” and no one answers, it will then be forwarded to number “B”, and if still no one picks up, the call will finally be transferred to number “C”.

Music On Hold

Reduce hang-ups, drive sales, and create a positive customer experience by playing background music for customers on hold.

Click below to hear an example of on-hold music.

Voicemail to Email

Receive voicemails directly to your inbox both transcribed and as a voice attachment playable from any device.

Click below to hear an example of Voicemail to Email

Fax to Email

Send and receive faxes via email, desktop application or an online user portal, and receive them as a PDF delivered directly to email.

What are the advantages of Fax to Email?

  • Reduce office supply costs, and eliminate excess paper waste.
  • Boost your productivity by sending / receiving faxes simultaneously in or out of the office.
  • Set up distribution groups for specific users.
  • Meets HIPAA compliance.

Keep Your Number

Worried about the switch? Don’t! We’ll seamlessly transfer your existing numbers so that clients never know the difference.

Porting your company numbers may take up to 2-5 weeks. However, GeoLinks ensures that the switch is seamless and virtually invisible to your customers. 

Toll-Free Numbers

Choose from a wide range of Toll-Free numbers for your business. You may select a 800, 877, 866, 855, or 844 prefix making your business reachable directly by customers nationwide.

What are the advantages of Toll-Free Numbers?

  • Expand the reach of your business.
  • Enhance your company’s professionalism and appear even larger than you actually are.
  • Toll-Free Numbers have a wide variety of routing options.

Softphone

Receive phone calls directly to your mobile device or computer via GeoLinks’ desktop and mobile app.

What are the advantages of a Mobile Softphone?

  • Make and receive calls from your computer or mobile device.
  • Never miss a business call when you are away from your desk or out of the office.
  • Have your business phone number appear when making outbound calls from your computer or mobile device.

Desk Phones

Polycom VVX 311

Powerful entry-level business phone built to handle low to moderate call volume.

Polycom VVX 411

Easy-to-use business media phone that enhances overall voice clarity.

Up to 4 Lines
USB Port
3-Way Conference Calling
Dual-Port Gigabit Ethernet Switch
Integrated Power over Ethernet (PoE)
Supports VVX Color Expansion Module
3.5″ TFT color LCD (VVX 411)
BLF Support (VVX 411)

Conference Phone

SoundStation IP 6000

Premium IP conference phone with remarkable voice clarity designed for midsize rooms.

On-Board Configurability
Advanced Call Handing
3-Way Conference Calling
BLF Support
High-resolution display
Integrated Power over Ethernet (PoE)
Multi-Language Support
Security + Provisioning

What is Digital Voice?

Digital Voice (VoIP) technology enables users to make and receive telephone calls over a broadband Internet connection instead of over a traditional phone line.

With Digital Voice, voice traffic is converted into data packets and transmitted over the public Internet and/or over a private IP network. When you call a landline or cell phone number, the data packets are converted to a regular telephone signal before they reach the party you’re calling.

Get a Quote for Digital Voice

Chat with one of our VoIP experts to see if our Digital Voice Solution is right for you and your business.

There are no high-pressure sales tactics here, we promise. We treat you like we would want to be treated.