Full Time | Camarillo, CA

Essential Job duties and responsibilities:

• Carries out Infrastructure work orders under the direct supervision of Lead Technician from conception to completion, on time and to code, using electrical, telecommunications, and low-voltage industry’s best practices
• Maintains logs and documentation
• Configures networking gear for infrastructure installations
• Works at height including, extension ladders, roofs, and telecommunication towers in excess of 150’ AGL
• Is mechanically and electrically inclined having the ability to work with hand tools, power tools and wiring
• Follows industry/company standards regarding safety policies and procedures per OSHA, ANSI, and NEC
• Maintains work areas, tools and PPE in a clean, orderly and safe manner
• Manages time efficiently in the functions of all field related tasks
• Performs other related duties as assigned.

Position Requirements:

• Available for weekly travel
• Working outside in the elements
• Some hand tool knowledge
• Have a professional-upbeat attitude and a team player
• Be able to lift/carry at least 75lbs
• Comfortable working overtime
• Have aptitude for learning
• Able to work with heights as this position requires Tower climbing
• Strong verbal and written communication skills
• Valid Driver’s License

Education and/or Experience:

• Related work experience
• Construction/Tower/Linemen/Electrical experience a plus

Benefits:

• PTO
• Health, Vision, and Dental Plans with no waiting period
• 401K with no waiting period
• Long-term Disability
• 100k Life Insurance

Full Time | Camarillo, CA

ESSENTIAL DUTIES AND RESPONSIBILITIES:

Responsibilities include but are not limited too are:

• Basic/Tier 1 technical support by phone and email
• Monitor, review, and troubleshoot customer-facing network equipment and VoIP systems
• Analyze data and traffic to isolate issues and come up with scope of work to correct
• Daily review and follow-up of support tickets
• Work closely with our NOC and escalate for more technical troubleshooting as needed
• Work with Installation Technicians in the Field to turn up new service
• Program fixed wireless radios and networking switches to be used in the field
• Opportunities to grow and move up, progress
• Conduct other duties as assigned

PHYSICAL DEMANDS:

• Ability to sit for long periods of time

COMPETENCIES:

To perform the job successfully, an individual should demonstrate the following competencies:

• Written Communication – Writes clearly and informatively; Edits work for spelling and grammar; Varies writing style to meet needs; Presents numerical data effectively; Able to read and interpret written information.

• Must type a minimum of 40 WPM
• Teamwork – Balances team and individual responsibilities; Exhibits objectivity and openness to others' views;
• Gives and welcomes feedback; Contributes to building a positive team spirit; Puts success of team above own interests; Able to build morale and group commitments to goals and objectives; Supports everyones efforts to succeed.
• Planning/Organizing – Prioritizes and plans work activities; Uses time efficiently; Plans for additional resources;
• Sets goals and objectives; Organizes or schedules other people and their tasks; Develops realistic action plans.
• Professionalism – Approaches others in a tactful manner; Reacts well under pressure; Treats others with respect and consideration regardless of their status or position; Accepts responsibility for own actions; Follows through on commitments.
• Quality – Demonstrates accuracy and thoroughness; Looks for ways to improve and promote quality; Applies feedback to improve performance; Monitors own work to ensure quality.
• Quantity – Meets productivity standards; Completes work in timely manner; Strives to increase productivity;
• Works quickly.
• Safety and Security – Observes safety and security procedures; Determines appropriate action beyond guidelines;
• Reports potentially unsafe personnel behavior.
• Adaptability – Adapts to changes in the work environment; Manages competing demands; Changes approach or method to best fit the situation; Able to deal with frequent change, delays, or unexpected events.
• Attendance/Punctuality – Is consistently at work and on time; Ensures work responsibilities are covered when absent; Arrives at meetings and appointments on time.
• Dependability – Follows instructions, responds to management direction; Takes responsibility for own actions;
• Keeps commitments; Completes tasks on time or notifies appropriate person with an alternate plan.

QUALIFICATIONS:

• High energy, being resourceful, and strong multi-tasking skills
• Strong customer service skills; friendly, approachable and motivated with a strong work ethic and high degree of
• integrity.
• Basic computer skills; basic electronics and/or audio/video knowledge is helpful.
• Must possess a valid drivers license with a driving record that meets company minimum safety standard.
• Excellent oral and written communication skills
• Ability to be an effective team member and display initiative

EDUCATION AND/OR EXPERIENCE:

High school diploma or GED preferred; college or technical/vocational school a plus.

BENFITS:

• Competitive salary
• PTO
• Health, Vision, and Dental Plans with no waiting period
• 401K with no waiting period
• Long-term Disability
• 100k Life Insurance
• Floating Holiday

Full Time | Camarillo, CA

Salary Range:$18.00 To 22.00 Hourly

ESSENTIAL DUTIES AND RESPONSIBILITIES:

Responsibilities include but are not limited too are:

• Assisting senior Network Design Engineers with engineering solutions for new business opportunities.
• Support, maintain, and improve existing internal documentation and records.
• Communicate internally with Senior Network Design Engineers and NOC engineers; To provide details and designs for new wireless deployments.
• Create and manage tickets relating to Network Design.
• Complete Address Serviceability Request (ASR’s) as they come into queue
• Perform Network Design quotes and audits under the direction of Senior Network Design Engineers.
• Assist development of process flows and procedures pertaining to Network Design Engineering.
• Other duties as assigned.

Knowledge, Skills, and/or Abilities Required:

To perform the job successfully, an individual must be able to perform each essential duty satisfactorily.

The requirements listed below are representative of the knowledge, skill, and/or ability required.

Reasonable accommodations may be made to enable individuals with disabilities to perform the

essential functions.

• Written Communication – Writes clearly and informatively; Edits work for spelling and grammar; Varies writing style to meet needs; Presents numerical data effectively; Able to read and interpret written information.
• Must type a minimum of 40 WPM
• Teamwork – Balances team and individual responsibilities; Exhibits objectivity and openness to others’ views; Gives and welcomes feedback; Contributes to building a positive team spirit; Puts success of team above own interests; Able to build morale and group commitments to goals and objectives; Supports everyone’s efforts to succeed.
• Planning/Organizing – Prioritizes and plans work activities; Uses time efficiently; Plans for additional resources; Sets goals and objectives; Organizes or schedules other people and their tasks; Develops realistic action plans.
• Professionalism – Approaches others in a tactful manner; Reacts well under pressure; Treats others with respect and consideration regardless of their status or position; Accepts responsibility for own actions; Follows through on commitments.
• Quality – Demonstrates accuracy and thoroughness; Looks for ways to improve and promote quality; Applies feedback to improve performance; Monitors own work to ensure quality.
• Quantity – Meets productivity standards; Completes work in timely manner; Strives to increase productivity; Works quickly.
• Good organizational and time management skills are needed, with the ability to prioritize duties in the face of multiple projects/tasks and meet/beat deadlines.
• Adaptability – Adapts to changes in the work environment; Manages competing demands; Changes approach or method to best fit the situation; Able to deal with frequent change, delays, or unexpected events.
• Attendance/Punctuality – Is consistently at work and on time; Ensures work responsibilities are covered when absent; Arrives at meetings and appointments on time.
• Dependability – Follows instructions, responds to management direction; Takes responsibility for own actions; Keeps commitments; Completes tasks on time or notifies appropriate person with an alternate plan.

       Educational/Vocational/Previous Experience Recommendations:

• Basic knowledge of wireless radio and networking concepts/fundamentals
• Network certifications are considered a plus
• Experience with Google Earth or other GIS software is a plus
• Experience with RF engineering tools (i.e. Mimosa Link Calculator or Ubiquiti Link Calculator) is a plus
• Basic understanding operations of Windows-based computers and Office product suite
• Previous experience in customer service or customer relations (preferred)
• Must be able to complete projects with minimal to no supervision
• High school diploma
• 1 -3 years previous support/network engineering experience

Working Conditions:

Professional, office environment

Full Time | Camarillo, CA, US

ESSENTIAL DUTIES AND RESPONSIBILITIES:

Responsibilities include but are not limited too are:

• Collaborate with the Sales team and channel partners to ensure accurate commission calculations.
• Track and process commission data in a timely and accurate manner.
• Review commission calculations and related documents to ensure compliance with company policies and contractual obligations.
• Generate and send regular reports on commission payments to channel partners.
• Maintain commission-related software and tools, ensuring accurate and up-to-date information for commission calculations and reporting.
• Address commission-related inquiries and disputes from channel partners, working to resolve any issues in a timely manner.
• Continuously assess and improve commission- related processes and procedures to enhance efficiency, accuracy, and transparency.
• Maintain accurate and organized records of commission- related information.
• Collects correct documentation for all orders by telephone or email.
• Checks that orders include the correct prices, discounts, and product information.  
• Collects and enters the correct billing information for each company into the CRM
• To maintain the momentum of installs, administrators communicate the necessary details with other departments to ensure of orders move through the system efficiently
• Administrators maintain sales reports by keeping data accurate in CRM
• Sends and follows up on Roof Access Forms
• Submits Address Serviceability Request and Project request within the CRM
• Works with provisioning department to ensure orders are being processed

COMPETENCIES:

To perform the job successfully, an individual should demonstrate the following competencies:

• End User Salesforce Experience
• Zoom/Google Meet Experience
• Written Communication – Writes clearly and informatively; Edits work for spelling and grammar; Varies writing style to meet needs; Presents numerical data effectively; Able to read and interpret written information.
• Teamwork – Balances team and individual responsibilities; Exhibits objectivity and openness to others’ views; Gives and welcomes feedback; Contributes to building a positive team spirit; Puts success of team above own interests; Able to build morale and group commitments to goals and objectives; Supports everyone’s efforts to succeed.
• Planning/Organizing – Prioritizes and plans work activities; Uses time efficiently; Plans for additional resources; Sets goals and objectives; Organizes or schedules other people and their tasks; Develops realistic action plans.
• Professionalism – Approaches others in a tactful manner; Reacts well under pressure; Treats others with respect and consideration regardless of their status or position; Accepts responsibility for own actions; Follows through on commitments.
• Quality – Demonstrates accuracy and thoroughness; Looks for ways to improve and promote quality; Applies feedback to improve performance; Monitors own work to ensure quality.
• Quantity – Meets productivity standards; Completes work in timely manner; Strives to increase productivity; Works quickly.
• Safety and Security – Observes safety and security procedures; Determines appropriate action beyond guidelines; Reports potentially unsafe personnel behavior.
• Adaptability – Adapts to changes in the work environment; Manages competing demands; Changes approach or method to best fit the situation; Able to deal with frequent change, delays, or unexpected events.
• Attendance/Punctuality – Is consistently at work and on time; Ensures work responsibilities are covered when absent; Arrives at meetings and appointments on time.
• Dependability – Follows instructions, responds to management direction; Takes responsibility for own actions; Keeps commitments; Completes tasks on time or notifies appropriate person with an alternate plan.

Full Time | Camarillo, CA

ESSENTIAL DUTIES AND RESPONSIBILITIES:

Responsibilities include but are not limited to are:

• Analyzing AR aging report and autopay failure report 
• Reaching out to customers via email and phone calls to bring accounts current
• Researching and preparing submissions for accounts that should be sent to the outside collections company once all internal efforts have been exhausted
• Saving all required documents in electronic form
• Communicating effectively with internal and external business partners regarding acceptable methods of payment, proper remittance instructions, correct payee names, and payment mailing addresses when applicable
• Answering and directing telephone calls, and email correspondence to our customers
• Fostering strong and positive communication between external and internal customers
• Assisting with data entry, processing, preparation, and reconciliation of paperwork and invoices
• Other duties as assigned to include scanning, copying, mailing, requesting documents
• Processing credits
• Preparation of JE’s
• Assisting in preparing deposits, ensuring money is deposited into the bank, and applying all monies to customer accounts timely and accurately

PHYSICAL DEMANDS:

• Must be able to sit for extended periods of time 

• Ability to look at a computer screen for extended periods of time 

• Ability to maintain a composed and professional demeanor within a flexible and (at times noisy) work environment

COMPETENCIES:

To perform the job successfully, an individual should demonstrate the following competencies:

• Written Communication – Writes clearly and informatively; Edits work for spelling and grammar; Varies writing style to meet needs; Presents numerical data effectively; Able to read and interpret written information.
• Must type a minimum of 40 WPM
• Teamwork – Balances team and individual responsibilities; Exhibits objectivity and openness to others’ views; Gives and welcomes feedback; Contributes to building a positive team spirit; Puts success of team above own interests; Able to build morale and group commitments to goals and objectives; Supports everyone’s efforts to succeed.
• Planning/Organizing – Prioritizes and plans work activities; Uses time efficiently; Plans for additional resources; Sets goals and objectives; Organizes or schedules other people and their tasks; Develops realistic action plans.
• Professionalism – Approaches others in a tactful manner; Reacts well under pressure; Treats others with respect and consideration regardless of their status or position; Accepts responsibility for own actions; Follows through on commitments.
• Quality – Demonstrates accuracy and thoroughness; Looks for ways to improve and promote quality; Applies feedback to improve performance; Monitors own work to ensure quality.
• Quantity – Meets productivity standards; Completes work in timely manner; Strives to increase productivity; Works quickly.
• Safety and Security – Observes safety and security procedures; Determines appropriate action beyond guidelines; Reports potentially unsafe personnel behavior.
• Adaptability – Adapts to changes in the work environment; Manages competing demands; Changes approach or method to best fit the situation; Able to deal with frequent change, delays, or unexpected events.
• Attendance/Punctuality – Is consistently at work and on time; Ensures work responsibilities are covered when absent; Arrives at meetings and appointments on time.
• Dependability – Follows instructions, responds to management direction; Takes responsibility for own actions; Keeps commitments; Completes tasks on time or notifies appropriate person with an alternate plan.

QUALIFICATIONS:

• Ability to prioritize and to multi-task in a fast-paced environment
• Ability to handle confidential information in a discreet, professional manner
• Detail orientated, highly organized and cognitive of time management
• Accuracy is imperative
• Able to meet deadlines
• Excellent oral and written communication skills
• Excellent organizational and analytical skills
• Ability to be an effective team member and display initiative
• Proficient with MS Word and Excel, QuickBooks & NetSuite experience desired

EDUCATION AND/OR EXPERIENCE: 

• Minimum 1-2-year Accounting experience 

Full Time | Santa Fe Springs, CA

ESSENTIAL DUTIES AND RESPONSIBILITIES:

Responsibilities include but are not limited too are:

•  Conducting site surveys – determine the best positioning of our equipment for strongest signal reception
•  Provide service and customer support during field visits or dispatches
•  Tie workflow to schedule
•  Manage all on site installation, repair, maintenance and test tasks
•  Diagnose errors or technical problems and determine proper solutions
•  Produce timely and detailed service reports
•  Document processes
•  Operate vehicle in a safely manner and use field automation systems
•  Follow all company’s filed procedures and protocols
•  Cooperate with technical team and share information across the organization
•  Comprehend customer requirements and make appropriate recommendations/briefings
•  Build positive relationships with customers
•  Willingness to work flexible schedules including weekends, holidays and evenings
•  Must be able to work overtime, this position is 40+ hours a week

PHYSICAL DEMANDS:

• Ability to stand for long periods of time

• Hiking

• Climbing

• Kneeling

• Bending

• Lift over 70 lbs.

• Crawl into small spaces

Work Environment:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee regularly works in outside weather conditions. The employee frequently works near moving mechanical parts and is frequently exposed to wet and/or humid and/or dusty and damp conditions and vibration. The employee occasionally works in high, precarious places as well as enclosed, confined areas. While wearing appropriate safety gear, the employee is occasionally exposed to fumes or airborne particles, and risk of electrical shock. The employee must be able to walk over different types of terrain and in a variety of weather conditions. The noise level in the work environment is moderate in the office setting and variable in the field. Under extreme weather conditions, alternative types of transportation may be necessary (i.e. helicopter, snow mobiles) to reach job site.

COMPETENCIES:

To perform the job successfully, an individual should demonstrate the following competencies:

• Written Communication – Writes clearly and informatively; Edits work for spelling and grammar; Varies writing style to meet needs; Presents numerical data effectively; Able to read and interpret written information.
• Teamwork – Balances team and individual responsibilities; Exhibits objectivity and openness to others' views;
• Gives and welcomes feedback; Contributes to building a positive team spirit; Puts success of team above own
• interests; Able to build morale and group commitments to goals and objectives; Supports everyone's efforts to succeed.
• Planning/Organizing – Prioritizes and plans work activities; Uses time efficiently; Plans for additional resources;
• Sets goals and objectives; Organizes or schedules other people and their tasks; Develops realistic action plans.
• Professionalism – Approaches others in a tactful manner; Reacts well under pressure; Treats others with respect and consideration regardless of their status or position; Accepts responsibility for own actions; Follows through on commitments.
• Quality – Demonstrates accuracy and thoroughness; Looks for ways to improve and promote quality; Applies feedback to improve performance; Monitors own work to ensure quality.
• Quantity – Meets productivity standards; Completes work in timely manner; Strives to increase productivity; Works quickly.
• Safety and Security – Observes safety and security procedures; Determines appropriate action beyond guidelines;
• Reports potentially unsafe personnel behavior.
• Adaptability – Adapts to changes in the work environment; Manages competing demands; Changes approach or method to best fit the situation; Able to deal with frequent change, delays, or unexpected events.
•  Attendance/Punctuality – Is consistently at work and on time; Ensures work responsibilities are covered when absent; Arrives at meetings and appointments on time.
• Dependability – Follows instructions, responds to management direction; Takes responsibility for own actions;
• Keeps commitments; Completes tasks on time or notifies appropriate person with an alternate plan.

QUALIFICATIONS:

• High energy, being resourceful, and strong multi-tasking skills
• Strong customer service skills; friendly, approachable and motivated with a strong work ethic and high degree of integrity.
• Basic computer skills; basic electronics and/or audio/video knowledge is helpful.
• Must possess a valid drivers license with a driving record that meets company minimum safety standard.
• Excellent oral and written communication skills
• Ability to be an effective team member and display initiative

EDUCATION AND/OR EXPERIENCE:

• High school diploma or GED preferred; college or technical/vocational school a plus.
• Cable industry experience is a plus.

BENEFITS:

• PTO
• Health, Vision, and Dental Plans with no waiting period
• 401K with no waiting period
• Long-term Disability
• 100k Life Insurance
• Paid holidays
• Floating Holiday