California-based telecommunications provider GeoLinks, has joined the Federal Communications Commission’s pledge to “Keep Americans Connected” during the coronavirus outbreak. The formal joining of the pledge is a vow from the company to ensure that its customers remain connected to vital information infrastructure during these uncertain times.
The Keep Americans Connected Pledge reads as follows:
Given the coronavirus pandemic and its impact on American society, GeoLinks pledges for the next 60 days to:
(1) not terminate service to any residential or small business customers because of their inability to pay their bills due to the disruptions caused by the coronavirus pandemic;
(2) waive any late fees that any residential or small business customers incur because of their economic circumstances related to the coronavirus pandemic; and
(3) open its Wi-Fi hotspots to any American who needs them.
“When my cousin (Chief Technical Officer, Ryan Hauf) and I founded GeoLinks in 2011, it was our mission to improve people’s lives by connecting them to information,” said CEO, Skyler Ditchfield. “We continue to stand behind that mission today and we are dedicated to making sure that our customers remain connected during this challenge.”
GeoLinks is also taking additional steps to ensure that its residential customers have access to enhanced levels of service by increasing speeds for customers who are working remotely due to social distancing guidelines, when possible.
In a news release, FCC Chairman Ajit Pai commended businesses such as GeoLinks for taking these additional steps. “I applaud those companies that have already taken the Keep Americans Connected Pledge” said Chairman Pai. “They are stepping up to the plate and taking critical steps that will make it easier for Americans to stay connected during this pandemic and maintain much-needed social distancing. I urge other companies to join them. This may be a difficult time for our nation, but if we all work together, I am confident that we can rise to the challenge.”
“As leaders in the business community, it is our duty to set the right tone,” concluded Ditchfield. “By showing that we are committed to helping our community, we can show the world how to make it through this difficult time, by working together.”