Archive for category: Blog

James Childs Named Senior Vice President of Corporate Development and Spectrum Strategy

Camarillo, CA – (May 20, 2021) – GeoLinks, the fastest growing telecommunications company in California, today announced that James Childs has been named Senior Vice President of Corporate Development and Spectrum Strategy. In this newly created role, Mr. Childs will manage spectrum acquisition, licensing, radio development and licensing, regulatory, M&A and business development. He will report to Ryan Adams, GeoLinks’ President and COO.

“James brings deep experience and strong relationships across the wireless broadband industry, which will be increasingly important as we execute on our growth strategy,” said Mr. Adams. “James will be instrumental in our efforts to introduce the proprietary AIR Gigaray radio platform to other broadband operators in both the wired and wireless domain, and he will be a critical senior management team member determining our successful deployment strategy as we roll out new network infrastructure in markets throughout the United States. He will also develop and manage GeoLinks relationships with other ISP’s and private network owners. We are delighted to welcome James to the company.”

“I am honored to join the executive team of GeoLinks, a company I have admired and interacted with over the past seven years. GeoLinks has an incredibly dynamic approach to building hybrid networks and is well positioned to grow across the U.S. over the next decade given its dark fiber partnerships along with recently acquired LMDS spectrum. I look forward to growing the GeoLinks brand and developing strategic partnerships with other ISP’s,” said Mr. Childs.

In 1998, Mr. Childs started Light Link Broadband, the first wireless Internet Service Provider (ISP) in the Western USA. He and his team built the network from scratch and grew the subscriber base to over 30,000 businesses, MDU properties and residences using early 2.4GHz and 900MHz edge broadband access systems. He later co-founded Velowave, a fixed wireless ISP serving Southern Florida and sold that company with over 25,000 customers to Sling Broadband in 2008. Mr. Childs has held senior management roles with Alianza (pioneering VoIP over WISP Networks), MSTAR, a FTTH ISP in the State of Utah and Broadcast International. From 2014 to 2021 Mr. Childs was VP of Corporate Strategy for Cambridge Broadband Networks, building mmW 12-40GHz licensed PtMP networks with over 50 carriers and ISP’s in the USA.

Mr. Childs is a 2018 MIT Sloan School of Management Executive Education passive participant in IoT, 5G innovation and implementation strategy, and received a BSc in Applied Analysis from Utah Valley University. He remains an Executive Advisor to Komodo Systems and Principal of mmWave.Tech / Fixed Wireless Partners, a consultancy composed of fixed wireless access pioneers.

 

About GeoLinks

GeoLinks is one of the nation’s leading telecommunications companies, nationally recognized for its innovative Internet and Hosted Voice solutions. Headquartered in Southern California and ranked on Inc. Magazine’s Inc. 5000 Fastest Growing Companies in America three-years running, GeoLinks delivers Enterprise-Grade Internet, Digital Voice, SD-WAN, Cloud On-ramping, Layer 2 Transport, and both Public and Private Turnkey Network Construction expertly tailored for businesses and Anchor Institutions nationwide. More information on the company can be found at www.GeoLinks.com.

 

###

 

Contact:

Abbe Serphos

[email protected]

917-699-9661

GeoLinks Named a Supplier to Telarus, Largest Master Agent in the U.S.

Camarillo, CA – (March 31, 2021) – GeoLinks, the fastest growing telecommunications company in California, announced today that it had been named a supplier to Telarus, the largest privately held technology services distributor (master agent) in the United States. Telarus is known and respected for its home-grown software pricing tools and unique mobile apps.

GeoLinks will add its FixedWireless, Flexible FiberOptic, SD-WAN, Hosted Voice products, and more to the Telarus portfolio, backed by an industry-leading service-level agreement, as part of the company’s strategic growth and accelerated network expansion plans.

“We know that Telarus selects companies based on their ability to provide unique services and consistent and reliable solutions,” said Phillip Deneef, chief strategy officer, GeoLinks. “We are extremely proud to join this robust agency known for excellence and expand the availability of our services across the U.S.”

“GeoLinks has become a force to be reckoned with since acquiring the fixed wireless infrastructure and spectrum licenses from TPx Communications (TPx). They are known for innovation and unparalleled customer service and are a perfect addition to our portfolio,” said Patrick Oborn, Telarus co-founder and CPO. “We are pleased that our partners can now offer their products and services to their clients.”

In forging a relationship with Telarus, GeoLinks will be well-positioned to continue expanding its geographical footprint in the U.S. The company also recently announced the introduction of GIGA-AIR, a groundbreaking fixed wireless radio platform that will enable gigabit and multi-gigabit fiber-like connectivity.

 

About GeoLinks

GeoLinks is one of the nation’s leading telecommunications companies, nationally recognized for its innovative Internet and Hosted Voice solutions. Headquartered in Southern California and ranked on Inc. Magazine’s Inc. 5000 Fastest Growing Companies in America three-years running, GeoLinks delivers Enterprise-Grade Internet, Digital Voice, SD-WANCloud On-ramping, Layer 2 Transport, and both Public and Private Turnkey Network Construction expertly tailored for businesses and Anchor Institutions nationwide. More information on the company can be found at www.GeoLinks.com.

 

About Telarus, Inc.

Built for You, Telarus is the largest privately held technology services distributor (master agent) in the United States. Our dynamic agent-partner community sources data, voice, cloud, and managed services through our robust portfolio of over 200 leading service providers. We are best known for our home-grown software pricing tools and mobile apps unique in the industry. To help our partners grow their businesses, we’ve assembled the best support organization in the industry, including Cybersecurity, SD-WAN, Cloud, Mobility, Contact Center, and ILEC specialty practices whose primary goal is to help our partners identify and design the right technology solutions for their customers. To learn more about the Telarus opportunity, please visit www.telarus.com.

 

###

 

 

GeoLinks Contact:

Abbe Serphos

917-699-9661

[email protected]

 

 

 

GeoLinks Acquires 208 Spectrum Licenses from Verizon, Making it the Largest Holder of Active LMDS Licenses in the 29/31 GHz Bands

Camarillo, Calif., March 25, 2021 – GeoLinks, the fastest growing telecommunications company in California, today announced that it has entered into a deal to acquire 208 Local Multipoint Distribution Service (LMDS) band spectrum licenses from Verizon covering markets across the United States. The deal, once approved by the FCC, will make the company the largest holder of LMDS licenses in the 29/31 Ghz bands.  Financial terms of the deal were not disclosed.

The acquisition reflects a total MHz/POP of 70,612,423,950. Markets in the spectrum license acquisition include New York, Los Angeles, Chicago, Philadelphia, Dallas-Ft. Worth, Atlanta, Houston, Washington, DC, Boston, Tampa-St. Pete, Minneapolis-St. Paul, Detroit, Miami-Ft. Lauderdale, Charlotte, St. Louis, Raleigh-Durham and Indianapolis, among others.

“The acquisition of this 28 GHz spectrum will allow us to achieve vastly higher speed over longer distances,” said Skyler Ditchfield, co-founder and CEO, GeoLinks. “With this deal we will control our own airwaves and have the ability to provide gigabit and multi-gigabit speeds at lower prices and with fiber-like latency and jitter statistics to our customer base across these markets.”

Ditchfield continued, “Thanks to this acquisition, we will be able to deliver superior solutions to existing carriers in the largest cities in the U.S., expand service in suburban areas, and bring connectivity to more underserved markets, all while maintaining our commitment to excellence and reliability. We will also be able to further expand our closing of the digital divide in rural markets while bringing a service offering comparable to the urban markets.”

GeoLinks plans to utilize the acquired spectrum to support its current and growing customer base, offering faster speeds with fixed point-to-point and point-to-multi-point wireless services, and provide backhaul for 5G services. The spectrum is not suitable for flexible use.

 

This press release has been updated to reflect MHz/POP.

 

About GeoLinks

GeoLinks is one of the nation’s leading telecommunications companies, nationally recognized for its innovative Internet and Hosted Voice solutions. Headquartered in Southern California and ranked on Inc. Magazine’s Inc. 5000 Fastest Growing Companies in America three-years running, GeoLinks delivers Enterprise-Grade Internet, Digital Voice, SD-WAN, Cloud On-ramping, Layer 2 Transport, and both Public and Private Turnkey Network Construction expertly tailored for businesses and Anchor Institutions nationwide. More information on the company can be found at www.GeoLinks.com.

 

###

Contact

Abbe Serphos

917-699-9661

[email protected]

Peter Marber Named Advisor to GeoLinks Board of Directors

Camarillo, Calif., March 16, 2021 –  GeoLinks, the fastest growing telecommunications company in California, today announced that Peter Marber, pioneering global investor and founding member of Aperture Investors, has been named an Advisor to the GeoLinks Board of Directors.

“Peter Marber’s extensive expertise in the world of finance will be invaluable to us as we continue to execute on our growth plans,” said Skyler Ditchfield, co-founder and CEO, GeoLinks. “We look forward to working with him and welcome him as an Advisor to our Board.”

“I have been extremely impressed with GeoLinks and its leadership’s entrepreneurial zeal and technical expertise,” said Dr. Marber. “The work the company is doing for the last mile of connectivity and to bridge the digital divide is critical, and I am delighted to lend my support.”

Dr. Marber previously headed emerging market businesses for Loomis, Sayles & Company, HSBC Global Asset Management, and was a partner and president of the emerging market subsidiaries at Wasserstein, Perella & Co. Dr. Marber has a long history teaching and has held positions at Columbia University, Johns Hopkins University, Harvard University, and New York University. He is a frequent lecturer and market commentator and serves on various boards, including St. John’s College, New America, Columbia University, and the Emerging Markets Trade Association, and is a Fellow of the Royal Society of Arts in London. Dr. Marber has authored more than 100 articles on international finance and globalization and has published seven books. He received a B.A. from Johns Hopkins University, a Master of International Affairs from Columbia University and a Ph.D. from the University of Cambridge.

GeoLinks Board Members include Skyler Ditchfield, Co-Founder and CEO, GeoLinks; Ryan Hauf, Co-Founder and CTO, GeoLinks; Tom Krause, Ph.D, innovator, entrepreneur and consultant and Chairman of the Board, GeoLinks; and David Stonehill, Founder, Managing Partner, Rock Mountain Capital.

Board Advisors include Rachelle Chong, former Commissioner of the Federal Communications Commission and former California Public Utilities Commission; Louis Fox, President & CEO of the Corporation for Education Network Initiatives in California (CENIC); Van E. Snowdon, esteemed wireless telecom and technology industry executive, and Richard Wolpert, a pioneer in the fields of software development, technology, consumer digital media and entertainment.

 

About GeoLinks

GeoLinks is one of the nation’s leading telecommunications companies, nationally recognized for its innovative Internet and Hosted Voice solutions. Headquartered in Southern California and ranked on Inc. Magazine’s Inc. 5000 Fastest Growing Companies in America three-years running, GeoLinks delivers Enterprise-Grade Internet, Digital Voice, SD-WAN, Cloud On-ramping, Layer 2 Transport, and both Public and Private Turnkey Network Construction expertly tailored for businesses and Anchor Institutions nationwide. More information on the company can be found at www.GeoLinks.com.

 

###

Rachelle Chong and Richard Wolpert Named GeoLinks Board Advisors

Camarillo, Calif., January 26, 2021 (Businesswire) GeoLinks, the fastest growing telecommunications company in California, today announced that Rachelle Chong, a former Commissioner of the Federal Communications Commission, and Richard Wolpert, a pioneer in the fields of software development, technology, consumer digital media and entertainment, have been named Board Advisors, effective immediately.

“We are extremely fortunate to have Rachelle and Richard join us as Advisors as we move GeoLinks forward,” said Skyler Ditchfield, Co-Founder and CEO of GeoLinks. “Rachelle’s extensive knowledge and skill in the broadband space and Richard’s track record of success and innovation will add depth and breadth to our Board. Their expertise, combined with that of our current Board members and Advisors, will be extremely valuable as we strategically grow the company.”

Ms. Chong said, “It’s a great honor to be invited to join GeoLinks as a Board Advisor. The company leadership has tremendous vision and dedication to service to rural residents and anchor institutions like schools and libraries.”

“I am excited to bring my experience, relationships, and strategic background to be working with Skyler Ditchfield and the entire GeoLinks executive team as an advisor as they build upon their rapid growth and continue to innovate the telecom space,” said Mr. Wolpert.

Ms. Chong is a nationally known regulatory expert in the communications, energy and transportation arena, having served as a Commissioner of both the Federal Communications Commission (1994-1999) and the California Public Utilities Commission (2006-2009). A career regulatory lawyer, she has served as general counsel to two start-ups, Broadband Office and Sidecar, as Special Counsel to the State CIO, in addition to serving as a law partner at the international law firms of Graham & James (San Francisco) and Coudert Brothers (San Francisco). Ms. Chong has also served on various corporate boards, including Authorize.net, Corsair, and pdvWireless (now Anterix), and has served on non-profit organization boards including Big Brothers Big Sisters of the Bay Area, The California Foundation for the Environment and the Economy, and the Legal Services Trust Fund. She currently serves on the T-Mobile External Diversity and Inclusion Council.

Mr. Wolpert has been a pioneer in the fields of software development, technology, consumer digital media and entertainment for more than 30 years. He is a successful four-time founder/CEO with three exits to Adobe, Warehouse Music and Real Networks. His fourth company, HelloTech, has become the go-to provider for tech support and smart home installation. He is a seasoned executive, having held roles as President of Disney Online (1995-1998) and Chief Strategy Officer for RealNetworks (2003-2007).

Mr. Wolpert is responsible for many “firsts” throughout his career including conceiving of and teaching the first Macintosh Programming Class at Stanford University (CS 193C), the first multi-user address book for the Macintosh (TouchBase), the first kids internet subscription service (Disney’s Daily Blast), the first Tivo-like product for Internet Radio (BitBopTuner), the first legitimate music subscription service for the Internet (MusicNet), and the first legitimate online movie subscription service (Starz! On Demand). He successfully negotiated ground breaking deals with several of the major media companies whose content became the basis for many of these products. Mr. Wolpert is the author of the book The Soul of A Deal.

Mr. Wolpert is a member of the Board of UCLA School of Theater Film and Television, a member of the Board of Governors of Cedars Sinai Hospital, a longtime Board Member and previous President of Crohn’s & Colitis Foundation of America, Founder of CCFA’s Camp Oasis and a Trustee of The Grayson Wolpert Memorial Fund.

GeoLinks Board Members include Skyler Ditchfield, Co-Founder and CEO, GeoLinks; Ryan Adams, President and COO, GeoLinks; Ryan Hauf, CTO, GeoLinks; Tom Krause, Ph.D., innovator, entrepreneur and consultant and Chairman of the Board, GeoLinks; and David Stonehill, Founder, Managing Partner, Rock Mountain Capital.

Board Advisors include Louis Fox, President & CEO of the Corporation for Education Network Initiatives in California (CENIC) and Van E. Snowdon, esteemed wireless telecom and technology industry executive. Mr. Fox is President & CEO of CENIC, a non-profit corporation that provides broadband networks for education, libraries, university medical centers, centers for the arts, and research in California. Over 12,000 institutions connect to the CENIC network. Mr. Snowdon has 40 years of experience in developing and operating domestic and international emerging wireless telecom and technology businesses. He has participated in over $2 billion of global equity and debt transactions.

 

GeoLinks

GeoLinks is one of the nation’s leading telecommunications companies, nationally recognized for its innovative Internet and Hosted Voice solutions. Headquartered in Southern California and ranked on Inc. Magazine’s Inc. 5000 Fastest Growing Companies in America three-years running, GeoLinks delivers Enterprise-Grade Internet, Digital Voice, SD-WAN, Cloud On-ramping, Layer 2 Transport, and both Public and Private Turnkey Network Construction expertly tailored for businesses and Anchor Institutions nationwide. More information on the company can be found at www.GeoLinks.com.

 

###

Contact

Abbe Serphos

917-699-9661

[email protected]

Is GeoLinks Fixed Wireless Internet the Right Solution for Your Business?

Is Fixed Wireless Internet Right for Your Business?
 

Several Business Class Internet Options Are Available to Your Company – It’s Just a Matter of Picking the Best Business Internet Solution for Your Circumstance

A variety of high-speed business internet options are available to provide connectivity to your business. They include satellite internet, cable internet, fiber internet and fixed wireless internet.

GeoLinks has created a breakdown of the pros and cons of each kind of internet in our blog, “What are the Best Rural Business Internet Options?”.

Here, we’re providing a deep dive on fixed wireless internet and how it may be a good fit for your business.

Note: GeoLinks has fixed wireless internet specialization through our ClearFiber™ service. ClearFiber™ is available primarily across the state of California. For a complete list of availability, check out our page on our service areas. If your company is not based in California or has business locations outside of California, we offer nationwide fiber internet services through our Flexible FiberOptic™ option. We also provide hybrid network environments that combine ClearFiber™ for businesses needing California internet with Flexible FiberOptic™ for all other nationwide locations. Our solutions team is happy to walk you through your options. Contact us here.

What is Fixed Wireless Internet?

Fixed wireless internet provides high-speed broadband internet access to a single location via radio waves. By utilizing antennas, towers and an express line of sight (LoS) to transmit point-to-point signals, fixed wireless technology eliminates the need for costly terrestrial cable, problematic satellite connectivity or dependence on (often slow) DSL services over local phone lines.

Learn more by watching our introductory video on fixed wireless internet below:

How GeoLinks’ Fixed Wireless Internet Works

Fixed wireless internet uses a dish installed on the roof of your business premises – that’s connected to your router or server through a cable – to generate a high-speed, high-quality internet signal to your location through radio waves from a nearby broadcast tower.

How Fixed WIreless Internet Works
 

Benefits of GeoLinks’ ClearFiber™ Fixed Wireless Internet

GeoLinks’ ClearFiber™ offers unique benefits that are not provided by other fixed wireless internet providers, including:

  • Rapid deployment in 4-10 business days
  • Unlimited bandwidth
  • True network redundancy
  • Guaranteed speeds reaching up to 10Gbps
  • Industry-leading service level agreement
  • 99.9999% uptime
  • Award-winning 24/7 in-house customer support

Rapid Deployment in 4-10 Business Days

Fixed wireless internet from GeoLinks can be turned up within two weeks of placing an order for service. Companies sometimes need our help often because they’re experiencing service disruptions or are turning up locations that need service fast. Builds with other technologies, like fiber, for instance, can take weeks or several months due to lengthy permitting processes and the undertaking of fiber construction.

GeoLinks ClearFiber™ Fixed wireless internet is quickly deployable because it doesn’t require a “build” at all. We simply need a line of sight (LoS) to your business from one of our towers and access to your business’ rooftop and server room or router to complete the install. It’s fast, reliable and gets your business up and running quickly. For more information on this process, we’ve broken down our install process in our blogs “What Does a Fixed Wireless Business Internet Installation Look Like?” and “What to Expect in a ClearFiber™ Fixed Wireless Installation.

Unlimited Bandwidth

When we say we offer unlimited bandwidth, we mean unlimited, with no data caps and no throttling. If you’re comparing internet providers, you’ll likely find this to be a benefit specific to GeoLinks regardless of which type of internet provider you’re researching.

True Network Redundancy

Each of GeoLinks’ fixed wireless internet circuits, including the one we’ll install at your business, is linked back to a fiber connection through at least one fixed wireless backhaul – providing 99.9999% uptime.

Guaranteed Speeds Reaching Up to 10Gbps

Since your business gets its own dedicated fixed wireless internet circuit, you’re not sharing your connection with anyone – this guarantees your speeds, which is a promise we back with our industry-leading service level agreement.

Award-Winning 24/7 In-House Customer Support

GeoLinks’ live and local support is available 24/7 to respond to any service issues that arise. Simply call 888.225.1571, and we’ll immediately address any issue live over the phone. Alternatively, you can submit a trouble ticket request using the form on our Support page, and we’ll respond to you within four hours or less.

Addressing Fixed Wireless Internet Misconceptions

Fixed wireless internet is a reliable and cost-effective connectivity solution in today’s marketplace. However, many misconceptions persist about fixed wireless internet services. To address these misconceptions, we’ve created a quick guide in our blog “8 Facts to Set the Record Straight About Fixed Wireless Internet.

At a glance, these facts include the following:

  • Fact 1: Fixed wireless internet is not the same as satellite internet.
  • Fact 2: Fixed wireless internet is just as reliable as fiber internet.
  • Fact 3: Fixed wireless internet is not just a rural solution.
  • Fact 4: Fixed wireless internet can be installed rapidly.
  • Fact 5: Fixed wireless radio technology is safe.
  • Fact 6: Fixed wireless internet is much more than a backup solution.
  • Fact 7: Fixed wireless internet is secure.
  • Fact 8: Fixed wireless internet works in any weather.

Comparing GeoLinks’ Fixed Wireless Internet to Other Business Internet Options

The table below outlines how GeoLinks’ ClearFiber™ service compares to other leading business internet options.

 
Business Internet Comparison
 

Ready to Try ClearFiber™ Fixed Wireless Business Internet?

Contact a GeoLinks Internet Specialist Today!

Request a Quote
 
 

Need Internet Immediately?

Call 888.225.1571.

Call GeoLinks

From POTS to VoIP – A Look at Today’s Top Phone Systems for Business

Pros and Cons of Hosted VoIP Phone Systems (Hosted PBX) and On-premises IP PBX Phone Systems
January 5th, 2021 [UPDATED]
Originally Published on July 24th, 2018

The Pros and Cons of Hosted VoIP Phone Systems (Hosted PBX) and On-premises IP PBX Phone Systems

The modern-day analog telephone service – commonly referred to as a plain old telephone system (POTS) – can be accredited to numerous individuals throughout history. But it was Alexander Graham Bell who, in 1876, was the first to patent the technology as an “apparatus for transmitting vocal or other sounds telegraphically.” Fast forward to today, and many small businesses still use this archaic technology. However, the good news is that while a portion of society has yet to venture away from this 144-year-old system, the world has progressed, and far superior options are available in the marketplace.

These options include on-premises private branch exchange (PBX) phone systems and Hosted VoIP phone systems (also known as Hosted PBX services). To get your business familiar with these communications system service offerings, GeoLinks has put together this walkthrough on the pros and cons of each service so you can decide what’s right for your company.

What is an On-premises PBX?

 
What is an on-premises PBX?
 

An on-premises PBX resides physically on-site at a business. We’ve provided a more detailed overview of PBXs and other phone systems here. Still, for a quick definition, dictionary.com defines a PBX as a “manually or automatically operated telephone facility that handles communications within an office, office building, or organization and that is connected to the public telephone network.”

Many of today’s on-premises PBX systems are IP-PBX systems. The primary difference between a traditional PBX and an IP-PBX is that in an IP-PBX, the signaling is internet protocol (IP)-based, and routing and features are more software-based than hardware-based. Voice calls are managed via “voice over Internet Protocol (VoIP),” which converts voice into digital signals, allowing businesses to make voice calls over networks using IP. VoIP is used both in private company networks and in telephone services delivered over the public Internet.

The Pros and Cons of On-Premises IP-PBX

On-premises IP-PBX Pros:

  • Control – Customization and flexibility over your phone system
  • Integration – Integrates with company software programs such as Customer Relationship Management (CRM) systems
  • Fixed Price – No risks of fee increases after the installation (though maintenance and upgrade costs can add up)

On-premises IP-PBX Cons:

  • Costs – Upfront costs are typically steep
  • Maintenance – Maintenance costs are your responsibility, and some businesses may not have enough internal IT resources or the budget to make difficult, expensive, or highly customized changes
  • Slow Setup or Repair – Initial deployment time or repair may take longer
  • Reconfigurations – Adds, changes and removals are your responsibility
  • Consumes IT Personnel and Resources – Ties up valuable internal IT resources in routine maintenance
  • Costly Outages – Outages can take down all sales and service operations.

What is Hosted Voice Over Internet Protocol (VoIP), and How Does it Compare to a Traditional or IP PBX?

Hosted VoIP delivers PBX-level services over the Internet. For this reason, the term “Hosted PBX” is often used to describe Hosted VoIP. The terms are interchangeable.

The Pros and Cons of Hosted VoIP / Hosted PBX

Hosted VoIP Pros:

  • Cost Savings – Lower initial equipment cost and setup costs than an on-premises PBX. Plus, leading hosted VoIP providers, such as GeoLinks, can save companies up to 40% compared to traditional phone lines
  • OpEx vs. CapEx Benefits – Many companies value the ability to treat their communications as an operational expenditure instead of the long-term depreciation treatment of an on-site PBX as a capital expenditure
  • Always Up to Date – Software updates happen automatically, so your system is always up to date
  • Ease of Use – Hosted VoIP is simpler to install, configure, and maintain than premises-based services
  • Mobility & Remote Work Enablement – With Hosted VoIP’s ability to support Unified Communications as a Service (UCaaS), a user can make and take calls from anywhere with an Internet connection on a standard office phone, a computer, tablet, or mobile softphone. Increases in remote work due to the COVID-19 pandemic have resulted in 42% of the U.S. labor force working from home full-time (which Hosted VoIP enables). Accordingly, some businesses will permanently adopt remote workforce models to reduce or avoid altogether the costs associated with maintaining in-building offices
  • Enterprise-grade Features – Modern, up-to-date and always-improving features without needing to upgrade your phone system. Examples include enterprise-grade features such as call queues, auto-attendant, call forwarding, music-on-hold and unified communications, to name a few
  • Outsourced Maintenance – Your provider shoulders all the work, risk, and complexity, thus creating less dependency on costly in-house IT resources
  • Business Continuity – The cloud-based model delivers business continuity benefits (such as routing calls to mobile phones during outages)
  • Scale on-demand – Hosted VoIP systems scale with your needs
  • Application Integration – Hosted VoIP service providers design integrations between their phone systems with numerous other business applications companies typically use, including email services, social media, web browsers, IM/SMS/MMS services, CRMs, etc.
  • No Equipment Required – In a Hosted VoIP environment, a business no longer has to shoulder costly on-site hardware and equipment purchases and upgrades—voice communication occurs entirely over the Internet through downloadable applications with data stored in the cloud. (NOTE: Many businesses invest in VoIP desktop phones for user convenience).

Hosted VoIP Cons:

  • Bandwidth Dependency – Since Hosted VoIP functions over the Internet, it’s critical to have available and reliable bandwidth to complete calls. Thus, if you’re on a poor Internet connection, you may struggle with both inbound and outbound calls. Quick fix? Upgrade your bandwidth, sign up for a dedicated Internet circuit, so you never have to share your bandwidth, or bundle in an SD-WAN solution to prioritize your voice traffic.
  • Voice Quality – Once again, because Hosted VoIP depends on the Internet, your call quality may suffer if you experience latency. Thus, ensure that you have a high-quality Internet circuit with dedicated Voice QoS before upgrading.

 
Upgrading to a hosted IP-PBX
 

Learn more about upgrading from an on-premises PBX to a Hosted PBX in our article “Migrating from on-premise IP-PBX to Hosted IP-PBX.

 

Ready to Try GeoLinks Hosted VoIP and Hosted PBX Solutions?

Call GeoLinks today and talk to one of our in-house experts to learn how to build the right-sized communications system for your business.

Contact GeoLinks
 
 

Need a VoIP Phone System Immediately?

Talk with a GeoLinks Hosted VoIP & Hosted PBX specialist now.

Call 888.225.1571.
Call GeoLinks
 
 
1 https://www.voip-info.org/hosted-pbx-vs-on-premise-pbx/

Should Your Business Upgrade to Hosted VoIP?

Have you considered upgrading your business phone system? If so, there’s a good chance you recognize hosted VoIP as a modern, cloud-based solution. Hosted VoIP solutions – sometimes referred to as hosted PBX solutions – offer many advantages over traditional on-site PBXs or other analog setups, which is why it’s a favorite among businesses looking to upgrade their phone systems. Let’s cover a few key differences between those systems before we dive into those advantages.

Traditional PBX Phone Systems

Many businesses leverage a Private Branch Exchange (PBX) to manage their voice network. PBX phone systems create an internal exchange network that connects all phones within a business location, creating a cost-benefit as businesses can have more phones than phone lines. They also facilitate free calls between users. PBX phone systems also allow companies to utilize other essential call features like call transfers, conferencing, auto-attendants and more. PBX phone systems can use several types of transmission protocols, including VoIP, Integrated Services Digital Network (ISDN), session-initiated protocol (SIP) or analog connections. Traditionally, PBX phone systems consist of on-premises hardware that’s monitored and maintained in-house.

What Is Hosted VoIP?

Voice over Internet Protocol (VoIP) refers to a specific protocol used to convert phone calls into data packets that transmit calls over networks. VoIP is widely considered an application rather than a piece of hardware, like a traditional PBX, which explains why some PBX frameworks use VoIP as an application for voice transmission.

Hosted VoIP phone systems do not require an on-premise PBX to work. A hosted VoIP solution migrates all of an on-site PBX’s duties to an off-site VoIP provider’s platform. (Note: Hosted VoIP solutions are also known as hosted PBX solutions). Using a “hosted” solution delivers communications as a paid service – often tracked as an operating expense (OpEx) rather than a capital expenditure (CapEx).

The Advantages of Hosted VoIP

Hosted VoIP services deliver many tangible benefits, including:

  1. Business Continuity. From global pandemics to severe weather, external events can bring business operations to a halt quickly—sometimes instantly. With these risks in mind, cloud-based phone systems can deliver vital business continuity, allowing your business to transition communications to another location or a work-from-home environment promptly.
  2. No Up-Front Capital Costs. Removing the need for on-premise phone systems eliminates the need for the heavy up-front capital requirements for on-site equipment and installation. This transition to a pay-as-you-go operational expense is an attractive feature for many businesses.
  3. No Hardware, No Maintenance. Hosted VoIP moves hardware (except for desktop phones and handsets) maintenance and upgrades off-site to be handled by a trusted VoIP provider. This outsourcing of routine maintenance frees up your internal IT resources for high-value projects and ensures that your system is always up to date.
  4. Scale at Will. As your business grows, your need to scale communications systems is essential, whether it’s a matter of adding more seats and phones or adding new features. While on-premises systems require seat purchasing in volume-based increments or over-purchasing in advance in an attempt to “future-proof” them, hosted VoIP providers can scale precisely to your needs. No empty seats. No wasted money.
  5. Always Up to Date. Your hosted VoIP provider remotely manages your system, ensuring that you’re always running the latest technology and security patches and are never out of date.
  6. Customized Functionality. Hosted VoIP empowers your business to customize phone functionality based on how and where you want to use it, tailorable to an individual user or department needs.

Hosted VoIP Systems for Business

Hosted VoIP systems provide essential contact center features, ensuring (and often enhancing) operational capabilities. Features include:

  • Call Queues
  • Conference Calling
  • Music on Hold
  • Voicemail to Email
  • Fax to Email
  • Toll-Free Numbers
  • Softphone
  • Auto Attendant
  • Follow Me
  • Etc.

So, Is Hosted VoIP Right for Your Business?

Since hosted VoIP is a proven solution that delivers tangible benefits on many fronts, the answer to this question is almost certainly “yes.” Still, the provider you choose is vital to getting the most from your upgrade. As one of the industry’s top digital voice solutions providers, we’d love to provide you with a quote or schedule a demo to show you how our hosted VoIP solution can help your company.

Ready to Upgrade to Hosted VoIP?

Contact Us Today!

Request a Quote

Battle for Best Business-class Internet: Fiber Optic vs. Fixed Wireless

Business Internet Comparison Fixed Wireless vs. Fiber-optic
 

What is the best Internet service for business?

Internet is the lifeblood of modern business – an essential component of day-to-day operations, whatever those may be. It’s not enough to just have connectivity either. When selecting the best Internet service for business, most organizations require Internet connectivity that’s fast, reliable, and high-quality in order to operate with efficiency. And that’s not all—or at least it shouldn’t be. Businesses should consider other factors when choosing the right Internet connection because seemingly small differences can significantly impact operations, uptime, and the bottom line.

The top 5 factors to consider when choosing business Internet:

  1. Capability – Performance plays a major factor when selecting an internet service, which often means a lot more than just Internet speed.
  2. Cost – While many enterprises can afford big-budget Internet connections, small and midsized businesses looking for quality Internet service may be a more complicated sourcing decision.
  3. Ease of Deployment – When an organization is under time constraints or needs connections in multiple locations, easily-deployed Internet can make all the difference.
  4. Uptime – Dealing with Internet downtime can be painful to businesses of all stripes. Some Internet services have redundancy built-in to make sure you always stay online.
  5. Availability – Most Internet technologies require some infrastructure to be available in your area, so sometimes options are simply unavailable or limited.

 
Fixed Wireless Internet
 

Fixed Wireless vs. Fiber Optic

Fixed Wireless and Fiber Optic Internet are two of the best Internet connectivity options, with each offering unique benefits that businesses can leverage, depending on their needs. Let’s evaluate the two technologies.

What is Fixed Wireless Internet?

Fixed Wireless Internet allows for the transmission of data between two fixed points. Fixed wireless providers use towers, antennas, and an express line of sight (LoS) to deliver high-speed broadband Internet access to a business location in the form of radio waves.

The Pros of Fixed Wireless Internet

  • Upfront Costs – Compared to fiber’s high initial cost of installation, fixed wireless does not require an intensive setup. Businesses only need an antenna installed with network access.
  • Fast Installation – Because fixed -wireless-only requires an express line of sight (LoS) to a location and an antenna to receive the signal, installation is incredibly quick – especially compared to fiber. For example, a GeoLinks’ ClearFiber™ Fixed Wireless installation can be completed in just 7-10 days.
  • Uptime – Companies like GeoLinks have fixed wireless Internet networks with multipoint redundancy built into the service, which means each circuit installed has at least one additional fixed wireless backhaul for always-on connectivity.
  • Unlimited Bandwidth – Some fixed wireless services – like GeoLinks’ ClearFiber™ – offer businesses unlimited bandwidth without the throttling or capping employed by other internet providers.

The Cons of Fixed Wireless

  • Limited Speed – Providers like GeoLinks can deliver speeds up to 10Gbps with fixed wireless, while a GeoLinks’ fiber connection can reach speeds up to 100Gbps.
  • Line of Sight (LoS) Dependency – Fixed wireless requires a direct LoS, meaning that trees or buildings can potentially interfere with the signal. Also, proximity to the tower can often play a factor in signal strength or even the ability to use fixed wireless at a business location. Fixed wireless is less widely available than fiber. See if GeoLinks ClearFiber™ is available in your area.

 
What is fiber-optic internet?
 

What is Fiber Optic Internet?

Fiber optic Internet refers to an Internet connection that transfers data through fiber optic cables. Within the fiber optic cables, data is converted into light signals that pass through thin glass wires inside the larger protective cable. Transferring data in this way (by light signals) is what makes fiber-optic Internet incredibly fast.

The Pros of Fiber Optic Internet

  • Connection Quality – As previously mentioned, using light signals to send data makes for an incredibly fast connection and one of the fastest broadband options available. GeoLinks’ Flexible Fiberoptic™ fiber-optic Internet is available at speeds up to 100Gbps. Distance also does not degrade the connection like in other wired connections, or especially wireless ones.
  • Scalability – Fiber allows for bandwidth to be increased or decreased nearly on-demand, which is useful for businesses whose needs might change quickly.
  • Security – Although modern fixed wireless solutions are highly secure, fiber is generally considered the more secure technology.

The Cons of Fiber Optic Internet

  • Upfront Cost – Unlike fixed wireless, fiber optic cables are incredibly costly and usually require trenching to run the cables to a business location.
  • Slow to Deploy – Because the provider has to physically run fiber optic cables to a business location (trenching), they often require installation permits. Between the labor and permitting process, fiber can sometimes take longer than a month to install.

Compare Other Business Internet Provider Solutions

Both fiber optic Internet and fixed wireless Internet are considered some of the best in business-class Internet, but how do they stack up against other internet options? Here’s how GeoLinks’ ClearFiber™ Fixed Wireless Internet and Flexible Fiberoptic™ Fiber Optic Internet compare to cable, DSL, and satellite:
 
Compare Internet Services
 

Which Internet is best for your business?

Depending on what your needs are, fixed wireless and fiber optic are excellent choices for business internet. Chat with one of our in-house experts to see if GeoLinks ClearFiber™ Fixed Wireless Internet or GeoLinks Flexible Fiberoptic™ Fiber Optic Internet is right for your business. There are no high-pressure sales tactics here – we promise. We treat you like we would want to be treated.

Request a Quote
 
 

Need Internet for Your Business Now?

Talk with a GeoLinks Internet Specialist Now.
Call 888.225.1571

Call GeoLinks

Why Internet Failover is a Must-Have for Business Continuity

Internet Failover for Business Continuity
 

Redundant Internet Connections Will Keep Your Business Going

Network outages are costly. When your Internet connection is down, you’re cut off from suppliers, customers, distributors, sales partners, cloud applications and, of course, revenue.

While the costs of all of this activity grinding to a halt are staggering for enterprise customers – pegged at $5,600 per minute according to Gartner – outages can be just as devastating to small- and mid-sized businesses (SMBs). And not just in the direct costs of idle employees and lost sales, but in reputation and future revenue as well. Frustrated customers that cannot complete purchases or reach your service team during an outage become lost customers quickly.

All in, it’s far less expensive for any business to establish redundant Internet connections than to suffer an outage.

What is Internet Failover?

Internet failover is essentially a backup Internet connection that creates redundancy so that your business is protected from the vulnerabilities of single-connection failure.

Thanks to SD-WAN technology, it’s never been easier – or more affordable – to establish Internet failover protection. With SD-WAN, network traffic is routed over a secondary connection when a business’s primary Internet connection fails, or experiences packet loss or latency spikes.

Some failover solutions incorporate wireless failover protection as either the secondary connection or a third failover connection if the first two connections fail. For example, GeoLinks’ Internet failover with Fourth Generation Long Term Evolution (4G LTE) is a best-in-class choice for most businesses using fiber or fixed wireless connections.

 
What is Internet Failover?
 

When Does Your Business Need Internet Failover?

Since online connectivity is essential to today’s business models, nearly all businesses should view Internet failover as a vital component of network setup and business continuity. Systems in your organization that require an Internet connection include:

  • Email Access
  • Printers
  • Accounting Systems
  • Project Management Systems
  • File-Sharing Applications
  • Point of Sale Transaction Systems
  • Cloud Computing Systems and Apps
  • Collaboration Applications
  • Chat and IM Systems
  • VPNs
  • Portals and Inventory Management Systems
  • Firewalls
  • Video Conferencing
  • VoIP Communication Systems
  • More

What’s the Advantage of LTE Failover?

LTE failover is advantageous because the backup router links your devices to a fully functioning network with no noticeable service disruption – the data automatically switches over from Wi-Fi to LTE, preventing you from losing signal. Additionally, since the causes of outages that take out primary wireline (e.g., copper and fiber) connections can take out secondary wireline connections, wireless failover protection delivers superior failover diversification to wireline-only redundancy solutions.

What Industries Most Need Internet Failover?

While all businesses that are connected to the Internet can benefit from Internet failover protection, several industry verticals are acutely vulnerable to outages, including:

  • Healthcare – Technology in hospitals, including connectivity, is essential and needs to be always-on 24/7.
  • Retail – Retail businesses that lose their connections typically can’t make payments through their point-of-sale transaction systems. Customer service departments can also be affected if customers can’t reach them or when staff can’t access inventory catalogs, online help desk portals or employee schedules.
  • Restaurants and Food Services – These businesses have long been vulnerable to POS outages, lost revenue when customers cannot call in takeout orders, etc. But the adoption of food delivery services (e.g., Grubhubb, DoorDash, etc.), which skyrocketed as the COVID pandemic of 2020 took hold, has made outages potentially catastrophic to these businesses.
  • Agriculture – Irrigation systems, product transportation and communications are all structures that require always-on connectivity.
  • Finance – Latency alone can cause serious issues in the finance industry, never mind outages. Payment logging, transfers and tracking are all handled electronically online. The scale of vital activity in this industry ranges from massive global financial transactions to functionality at a retail banking location. Even physically opening a register at a local branch can be inhibited by a loss of Internet connectivity, depending on the security systems involved.
  • Transportation – Communications operations in the transportation industry are vital for safe navigation and direction of various forms of transportation including light rails, trains, subways, bus routes, taxi cabs and ride-sharing services.
  • Other – In today’s cloud-driven world, connectivity is essential for businesses of all shapes and sizes.

Internet failover can be a vital part of building a business continuity and disaster recovery plan – learn more in our blog “Disaster Recovery Plan – The Only Way to Ensure Business Continuity.

Ready to Disaster-Proof Your Connection?

Chat with a GeoLinks Internet Specialist Today!

Request a Quote
 
 

Need Internet Failover Immediately?

Get on the phone with a GeoLinks Internet Specialist Now.
Call 888.225.1571

Call GeoLinks