Technology is evolving rapidly, and the way we communicate is going through significant changes. Traditional PBX systems, for example, are getting replaced more and more by Hosted Voice systems which provide cutting-edge features at a much lower cost.
First adapted by large businesses and corporations, this enterprise technology has become not only practical, but invaluable for businesses of all sizes, especially small to medium-sized companies looking to improve overall business efficiencies.
So, how can your company benefit from Hosted Voice?
Hosted Voice systems cost significantly less than traditional PBX systems. For example, GeoLinks’ Hosted Voice for business allows companies to save up to 40% when compared to traditional business phone systems. How? For starters, there is no need to keep and maintain expensive equipment on site. GeoLinks’ phone system is hosted in the cloud in carrier-grade data centers offering multiple layers of redundancy as well as high security levels. Customers can make any changes and modifications through their personal portal, without having to pay for an on-site technician.
Hosted Voice systems offer a variety of enterprise-grade features that can help increase productivity amongst your employees. Some of the most popular features of Hosted Voice include:
- Auto attendant
- Call queues
- Call recording
- Voicemail to email
- Fax to email
- Conference calling
- Follow me
… and more!
Perhaps one of the most substantial benefits to Hosted Voice is that it offers advanced unified communications aptly tailored to fit your organization’s specific needs. Unified Communications, (UCaaS), enables your employees to take work with them wherever they go via a desktop and mobile app. With the ability to make and receive calls from their computer or mobile device, employees never have to risk missing a business call when they are away from their desk or out of the office. The ability to remain connected further helps companies streamline and enhance internal communications.
Security and Reliability
When choosing to implement a Hosted Voice system, consider that your provider will be completely responsible for assuring your system’s security. This means that your system will be constantly monitored and regularly backed up to the cloud, so that even if a potential problem does emerge, your settings remain protected. However, because the provider will manage and maintain all aspects of your company’s phone system, make sure you hire a reputable service provider, like GeoLinks. Aside from having award-winning 24/7 in-house customer support, GeoLinks’ team of expert engineers customizes each customer’s internal network to issue priority to voice. Additionally, for advanced reliability, a customer’s internal infrastructure can be configured so that the primary Internet connection will fail over to the secondary one in case of an Internet outage which means your voice service will remain intact.
Flexibility and Scalability
Hosted Voice systems provide true scalability options that simply aren’t possible with traditional business phones. With no physical hardware on your site, when you need an upgrade or decide to add additional lines or features, the entire process becomes instant, simple and does not require a technician’s presence. Customers can easily scale the phone system and adapt it to how their business changes and grows.
When security, productivity, flexibility, and scalability matter to a business, Hosted Voice, also known as Voice Over Internet Protocol (VoIP), provides businesses of all sizes the ability to enjoy fully-managed enterprise benefits at a fraction of the cost of traditional PBX systems.