As we continue to navigate our way through the Coronavirus pandemic, we would like to take a moment to connect with you, our customers and partners. While the situation continues to evolve, as does our way of life along with it, one thing remains unchanged — our commitment to keeping you connected.
In March, GeoLinks joined the Federal Communications Commission’s pledge to Keep Americans Connected and we are steadfast in our commitment to do so. This formal pledge is our vow to ensure that our customers remain connected to vital information infrastructure during these uncertain times.
Over the last several weeks, we have worked closely with our partners and clients to honor this commitment. When possible, we have granted temporary speed bumps to residential clients who are working remotely due to the “safer at home” guidelines. We have differed billing for clients experiencing difficulties paying their bill due to the loss of business and steady income. We have been diligent in ensuring that no clients’ service is suspended due to an inability to pay their bill because of economic difficulties caused by the pandemic.
“As a telecommunications company, we have been in the fortunate position of continuing our growth trend during a time when many industries have been hit extremely hard by the economic toll of the pandemic,” said GeoLinks CEO Skyler Ditchfield. “Our customers are the heart of our company and are driving our success. In kind, we are committed to fueling their continued success and their return to economic vitality in a very real way by keeping them connected to the networks that keep their businesses running.”
While many businesses have been forced to make difficult decisions such as closing for indeterminate timeframes, we have continued to see a high demand for connectivity over the last several weeks. “Our country has weathered many challenges over its history, and what has inevitably led us through each one has been the resilience and ingenuity of our entrepreneurial and business communities,” said Ditchfield. “We have seen signs of recovery over these last few weeks as our network has continued to grow, connecting new customers on a daily basis.”
As we move forward, please remember that we’re here to help. Whether you need help with a disruption to your business caused by the pandemic or you’re looking to connect a new business, we’re your partners in connectivity and nothing is going to change that.