How GeoLinks Puts ‘Partner’ Back into Channel Partnership
How often have you gotten a call from a channel manager, asking, “What have you done for us lately?” How many quotes, how many deals, how much revenue?
At GeoLinks, it’s the other way around. Our channel managers are asking, “What have we done for you lately? How can we help you serve your customers?”
We understand that as an indirect sales partner, you aren’t working with vendors solely for their technology services. Of course, having a best-in-class solution is part of your decision, but it’s not your only consideration.
What you’re really looking for is a true business partner — one that actually helps you solve customer challenges, gets involved directly in the sales process when needed, helps you close deals and adapts to your preferred business processes (not the other way around).
And, of course, you want a partner that takes good care of your customers so you can retain them and the associated recurring revenue.
At GeoLinks, we’ve created a partner program that’s focused on all of these things to help you to be successful. Here’s how:
We understand that a strong partnership is built on fair compensation. That’s why we offer competitive evergreen commissions for the life of the customer. Plus, we provide multiple SPIFFs throughout the year to sweeten the deal. We even offer SPIFFs on connectivity, which is rare in today’s market.
Speed to Delivery & Speed to Payment
Due to the efficiencies of our radio technology and in-house onboarding processes, our implementations for your customers take between 4 to 10 business days. Our competitors take weeks and sometimes months to process and complete a service order. No other provider can compete with GeoLinks’ timetable. Your customer gets installed faster, which means you get paid sooner than with any other provider.
End-to-End Sales Support
Our channel managers will answer any questions you have and offer best practices on the most effective ways to position our services to your prospects. We’ll even join your sales calls to help you close the deal. That said, if your business prefers a more hands-off approach, that’s no problem. We adapt to your method of doing business.
Consultative Marketing Support
We offer sales collateral including battlecards, flyers and reference sheets so that you’ll always know when to include our services in a deal and how to combine them to create a solution that meets their objectives for business continuity or remote work, for example. (And, we’re upfront with you about when our services are not a good fit so that you recommend the best solution for your customer.)
No High-Pressure Sales Tactics
All members of our sales staff have technical backgrounds and aim to solve your clients’ network or communications challenges. We never pressure you to propose services when they’re not needed. We also have sales engineers available to handle more complex requests.
Our network and communications specialists will meet with you in-person or on a web meeting to review our products and services or demo our Hosted Voice solution.
We’ll also walk through our implementation process, so you know what your customers will experience when we service their network and communications environment. Here’s an example: What to Expect From Your Fixed Wireless Installation.
24/7/365 In-House Customer Support
At GeoLinks, all customer support and service inquiries are handled by our U.S.-based technical experts and specialists, 24 hours a day, 7 days a week, 365 days a year. We respond to an inquiry in four hours or less, which we guarantee in our service level agreement (SLA).
Proactive Network Monitoring
We’ll onboard your customer, complete the implementation and handle ongoing monitoring and maintenance of their network environment. Your GeoLinks clients won’t come to you with issues because we take care of them so that you can focus on your business.
GeoLinks is not just another technology vendor to add to your line card. We’re a true partner, an extension of your organization and focused on growing your business.
Ready for a True Channel Partnership?
Contact GeoLinks Today!